Resources
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Member ArticleBoost sales with free WIFI
Nowadays, people are making more use of the internet while on the go and expect to find WIFI hotspots at their disposal. Offering free WIFI in your restaurant has unique benefits.
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Member ArticleBusiness structure – compare the options
There are a number of different options available to you as you legally set up the structure of your business.
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Free ArticleCan I decline a request for leave during our busy season?
Yes. If the employee has not continuously worked for the business for twelve months then according to the Holidays Act their entitlement to take leave has not become available.
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Member ArticleCan you instantly dismiss for serious misconduct?
The short answer is yes, but the process is never ‘short' when it comes to dismissal, even if it is for serious misconduct.
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Free ArticleCan you make a deduction from an employee’s pay?
From time to time, an employer wants to make a deduction from an employee’s wages. So when can deductions be done lawfully?
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Member DocumentCash up form – template (docx)
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Member DocumentCertificate of service – template (docx)
A certificate of service is a written statement provided by an employer upon termination of an employee’s employment.
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Member DocumentCreating a staff training plan – sale & supply of alcohol
You will be required in most cases to provide your training plan when applying for renewal or applying for your license for the first time.
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Member ArticleCreating great sales people
Sales is an integral part of the success of your restaurant, cafe or bar and it is imperative that your team see themselves as salespeople, not only waiters or bartenders.
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Member DocumentCyclone Emergency Response Information
This advice is designed to help members make good, safe, sensible and practical decisions in the event of an emergency situation such as a cyclone emergency.
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Member DocumentDate of birth chart
This chart can be printed off to help bar and security staff to correctly calculate a patron’s age from their date of birth. Our thanks to HPA for their permission to share this resource.
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Member DocumentDeveloping a host responsibility policy
A Host Responsibility policy provides documentation of a premises’ commitment to host responsibility practices. You will be required to produce a policy as part of the licensing process.
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Member DocumentDisciplinary meeting interview guide (pdf)
When a serious employment incident has occurred employers will need to conduct a disciplinary meeting as part of the process. The following guide takes you through the meeting process.
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Member DocumentDisciplinary meeting invitation letter (docx)
When a serious employment incident has been alleged employers must meet with an employee to discuss allegation. This letter template can be used for this purpose.
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Member DocumentDisciplinary process guideline (pdf)
When an employer is faced with a situation of alleged employee misconduct, a thorough disciplinary process must be conducted.
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Member DocumentDisciplinary process: allegations – template
Disciplinary process template for allegations is an employment resource provided by the Restaurant Association of New Zealand.
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Free Article
Do I have to hold their job open indefinitely?
My employee has gone on ACC and I don’t know when they are coming back to work.
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Member DocumentEaster Trading (docx)
To alleviate any confusion over the Easter trading during the holidays, here’s our Easter 101 guide to outline your obligations over these upcoming public holidays.