Resources
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Member ArticleBoost sales with free WIFI
Nowadays, people are making more use of the internet while on the go and expect to find WIFI hotspots at their disposal. Offering free WIFI in your restaurant has unique benefits.
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Member ArticleBusiness structure – compare the options
There are a number of different options available to you as you legally set up the structure of your business.
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Free ArticleCan I decline a request for leave during our busy season?
Yes. If the employee has not continuously worked for the business for twelve months then according to the Holidays Act their entitlement to take leave has not become available.
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Member ArticleCan you instantly dismiss for serious misconduct?
The short answer is yes, but the process is never ‘short' when it comes to dismissal, even if it is for serious misconduct.
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Free ArticleCan you make a deduction from an employee’s pay?
From time to time, an employer wants to make a deduction from an employee’s wages. So when can deductions be done lawfully?
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Member DocumentCash up form – template (docx)
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Member DocumentCertificate of service – template (docx)
A certificate of service is a written statement provided by an employer upon termination of an employee’s employment.
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Member DocumentCHECKLIST – Reopening at Alert Level 3
This checklist provides suggestions of some of the key actions that will help you to get your business operating at Level 3.
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Member DocumentCHECKLIST: Closedown – practical checklist
This checklist provides guidance to closing your business temporarily, to help you safeguard your business in a lockdown situation.
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Member DocumentCHECKLIST: Final Checklist for Re-opening at Level 2
This checklist provides suggestions of some of the key actions that will help you to get your business reopened and operating at Level 2.
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Member DocumentCHECKLIST: Sample Cleaning Checklist – for COVID-19 Level 2
Used in conjunction with your FCP and current cleaning schedules, this sample cleaning checklist shows ways of ramping up your cleaning when your business is open at Level 2.
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Member Document
CHECKLIST: Sample cleaning checklist for Covid-19 at Level 3
Used in conjunction with your FCP and current cleaning schedules, this sample cleaning checklist provides suggestions to ramp up your cleaning at Level 3.
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Member DocumentCreating a staff training plan – sale & supply of alcohol
You will be required in most cases to provide your training plan when applying for renewal or applying for your license for the first time.
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Member ArticleCreating great sales people
Sales is an integral part of the success of your restaurant, cafe or bar and it is imperative that your team see themselves as salespeople, not only waiters or bartenders.
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Member DocumentCyclone Emergency Response Information
This advice is designed to help members make good, safe, sensible and practical decisions in the event of an emergency situation such as a cyclone emergency.
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Member DocumentDaily Due Diligience (DDD) form template
The template FCP comes with record blanks you can use, but you do not have to use these forms. Here is our own template you can use where a single page acts as the record for each day.
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Member DocumentDate of birth chart
This chart can be printed off to help bar and security staff to correctly calculate a patron’s age from their date of birth. Our thanks to HPA for their permission to share this resource.
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Member DocumentDeveloping a host responsibility policy
A Host Responsibility policy provides documentation of a premises’ commitment to host responsibility practices. You will be required to produce a policy as part of the licensing process.