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Helpline

Ever find yourself turning to google for help running your business only to find yourself going around in online circles?

Well as a member, help is only a few digits away. Run by a team of legally-trained experts, this service connects you with our in-house professionals who offer guidance and support on a range of business and employment queries. Here are some examples of the topics we get asked most about:

  • Getting the employment sign-up process right
  • Using the correct contracts
  • Staff payments
  • Holiday pay & sick leave
  • Public Holiday trading
  • Covid-19 wage subsidy issues
  • Redundancy
  • Restructuring
  • Resignations
  • Leasing / Landlord queries
  • We can also advise on a broad range of other issues including liquor licencing, food control plans and much more.

‘We have been a member of the Restaurant Association for several years for our three establishments which have 50+ staff. We have used the Association countless times for advice and assistance in dealing with staff issues – also around the ever-changing nuances within hospitality legislation. Needless to say, the RA were so supportive and reassuring throughout Lockdown and since – advocating on our behalf during a time when our industry has been so adversely affected.  I wholeheartedly recommend the RA.’

Bronwyn Kelly, Maranui Cafe in Wellington

‘We have used the Helpline on numerous occasions in regards to HR issues. I cannot fault this service. It is amazing to think that for a small fee, we get such great advice. Also, you’ve been a huge help with the employment contracts for our new staff.’

La Cigale in Auckland