Resources
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Free Document2017 Hospitality Remuneration Summary Report
Wage rate growth in the Restaurant Association’s latest 2017 remuneration survey, indicates that, while increasing, wage growth was very restrained in 2017.
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Free Document2018 Restaurant Association remuneration survey summary report
Wage rates, as outlined in the 2018 Restaurant Association Remuneration Survey, are stable, in consideration of the current environment. The 2018 survey provides insightful wage data.
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Free Document2019 Restaurant Association remuneration survey summary report
The 2019 Hospitality Industry Remuneration survey helps to analyze the impact of the minimum wage rise, as well as other economic impacts, providing insightful data on wage and salary rates.
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Member Document2021 Tourism & Hospitality employers guide - Immigration
This guide includes important information for the hospitality industry key work and residence visas.
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Member Article2nd Vaccination Reminder Letter Template
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Free Document50 ways to take a break
50 ways to take a break
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Member Article6 ways to make your website more effective
Take an objective look at your website through a potential customer's eyes.
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Member Document90 day trial but it's not working out?
Employers can hire new employees on a trial period of 90 days or less and this has become a standard inclusion in employment agreements for new employees.
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Free ArticleA Guide for Managers: Let’s make mental health part of the conversation
The Open Minds guide for managers and associated video and print resources provide managers with practical tips to help with conversations about mental health in the workplace.
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Member DocumentA guide to Health & Safety at Work
This guide outlines the key aspects of the Health & Safety at Work Act and what hospitality businesses need to do to prepare for this regime.
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Member DocumentADVISORY: Covid-19 Protection Framework and Covid-19 Vaccination Certificates (CVCs) - part 1
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Member DocumentADVISORY: Covid-19 Protection Framework and CVCs - Part 2 30 November 21
This is Part 2 of advisory around consultation with unvaccinated employees leading up to the move to the Covid-19 Protection Framework.
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Free ArticleAgreeing on hours & availability
One of the hottest topics for the industry is around agreed hours of work and availability.
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Free VideoAllergy awareness training video for hospitality
This video was produced in collaboration with the Australia New Zealand Food Allergen Collaboration as a training aid for all ‘front of house’ staff.
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Member ArticleAnzac day trading
There is usually uncertainty about the ANZAC day public holiday, in particular around when you are allowed to trade.
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Member DocumentApplication for employment guidelines (docx)
There are some good reasons why employers should use an employment application for prospective employees. This guide provides best practices guidance and includes an application template.
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Member DocumentApplying for a licence to sell or supply alcohol
This booklet provides information about applying for a new or renewed licence to sell or supply alcohol. Our thanks to HPA for providing permission to share this resource.
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Member DocumentBonding agreement template - training costs (docx)
Employers will sometimes make a commitment to support an employee who is undertaking training, by agreeing to meet the costs for the employee to complete the training.