A Host Responsibility policy provides documentation of a premises’ commitment to host responsibility practices. You will be required to produce a policy as part of the licensing process.

When a serious employment incident has occurred employers will need to conduct a disciplinary meeting as part of the process. The following guide takes you through the meeting process.

When a serious employment incident has been alleged employers must meet with an employee to discuss allegation. This letter template can be used for this purpose.

When an employer is faced with a situation of alleged employee misconduct, a thorough disciplinary process must be conducted.

Disciplinary process template for allegations is an employment resource provided by the Restaurant Association of New Zealand.

To alleviate any confusion over the Easter trading during the holidays, here’s our Easter 101 guide to outline your obligations over these upcoming public holidays.

Dealing with absenteeism is a major challenge in our industry

Recorded live from the Hospitality Summit 2015.

There are many different types of employment relationships that may exist between an employer and employee. Employers should take the time to understand them and employee entitlements.

During the recruitment process it is common in the hospitality industry to ask the candidate to attend the prospective place of work for a short “practical interview".

Exit interviews are a way for employers to survey and analyze the views of departing employees.

Where do you start with Instagram?