Resources

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Free Article
Signage: Operating in Red or Orange - Customer facing signs
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Free Document
GUIDELINES: Operating your Business in ORANGE
This information is intended to provide guidance for hospitality businesses operating under ORANGE in the Covid-19 Protection Framework.
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Free Document
GUIDELINES: Operating your Business at RED
Guidelines for hospitality businesses operating under Covid-19 Protection Framework requirements at Level RED.
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Member Document
ADVISORY: Covid-19 Protection Framework and Covid-19 Vaccination Certificates (CVCs) – Part 3
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Member Document
ADVISORY: Covid-19 Protection Framework and CVCs - Part 2 30 November 21
This is Part 2 of advisory around consultation with unvaccinated employees leading up to the move to the Covid-19 Protection Framework.
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Member Document
ADVISORY: Covid-19 Protection Framework and Covid-19 Vaccination Certificates (CVCs) - part 1
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Member Article
Monday / Tuesday-isation for the holiday season 2021 / 2022
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Member Document
Guide: Closedown Periods 2021
The Holidays Act 2003 provides that an employer can close down their business for a period of time and require some or all employees to take their annual leave.
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Member Document
Guide: Pre-mandate Vaccination Framework Guide
With the requirement for some employees to be vaccinated in the new Covid Framework, this guide outlines what you can do until the framework is in place.
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Free Document
GUIDE: Vaccination Passes: tips for dealing with customers
This guide provides tips for employees to help them with the requirements around digital vaccine passes, including how to deal with difficult customers and de-escalation techniques.
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Free Document
TOOLKIT: COVID-19 Vaccine Business and workplace toolkit
This toolkit contains information and resources to help workplaces to support COVID-19 vaccinations in their communities.
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Member Document
GUIDE: Negotiations with Landlords in Covid restriction times
This guide provides guidance for use in negotiations with landlords on a "fair proportion of rent" when the business is not able to operate fully due to Covid restrictions.
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Free Document
Covid-19: Vaccinations, new Employees, Health and Safety Risk Assessment Framework
This Guide includes a Covid-19 health and safety risk template; information to include in letters of offer to new employees; a clause to insert into employment agreements for new employees.
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Member Document
Voluntary Vaccinations Register
Employers can ask employees about their vaccination status, however there are some key points to consider.
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Member Document
Guide: Medical Incapacity
Medical Incapacity is when an employee is no longer able to do their job due to illness or injury.
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Free Document
SIGNAGE: Reusable coffee cup signage
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Member Document
GUIDE: Mask Wearing: Tips For Employees
In this guide we provide some tips for employees to help them adapt to interacting with customers wearing a mask.
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Free Article
Mandatory Sign-In - Posters & Ballot box resources