Resources
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Member DocumentDeveloping a host responsibility policy
A Host Responsibility policy provides documentation of a premises’ commitment to host responsibility practices. You will be required to produce a policy as part of the licensing process.
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Member Article
Disciplinary Process Guide & Resources
Managing Disciplinaries can be a challenging process with some risks. Please see our Guide here and updated templates to use with the Guide.
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Free ArticleDo I have to hold their job open indefinitely?
My employee has gone on ACC and I don’t know when they are coming back to work.
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Member DocumentEaster Trading (docx)
To alleviate any confusion over the Easter trading during the holidays, here’s our Easter 101 guide to outline your obligations over these upcoming public holidays.
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Free DocumentEmergency information March 2021 – Tsunami warning
This advice is designed to help you make good, safe, sensible and practical decisions in the event of the alert situation as a result of earthquake and tsunami warnings in March 2021.
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Member ArticleEmployee calling in sick all the time. What should I do?
Dealing with absenteeism is a major challenge in our industry
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Free Document
Employing Innovatively
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Free ArticleEmployment agreement templates
With the assistance of our legal partners, Hesketh Henry, the Restaurant Association has developed employment agreement templates which are tailored to the hospitality industry.
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Free ArticleEmployment Learning Modules
Learn about essential employment information - free to access
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Member VideoEmployment rescue
Recorded live from the Hospitality Summit 2015.
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Member DocumentEmployment types – permanent, casual & fixed term (pdf)
There are many different types of employment relationships that may exist between an employer and employee. Employers should take the time to understand them and employee entitlements
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Free ArticleEnsuring the health & safety of employees working alone
If you have employees working alone, you'll need to consider how you will manage their health and safety.
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Member DocumentEvaluation period agreement form (pdf)
During the recruitment process it is common in the hospitality industry to ask the candidate to attend the prospective place of work for a short “practical interview".
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Member DocumentEvaluation period best practice
Is there a place for short term "pre-employment" evaluation periods in the hospitality industry?
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Free VideoEvolve or die – Panel discussion
Panel discussion with Don Fletcher (Moderator) Larry Nadeau (International Keyspeaker), Daniel Wilson (Huxtable & Huxtaburger), Tony Stewart (Clooney)
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Member DocumentExit interview (docx)
Exit interviews are a way for employers to survey and analyze the views of departing employees.
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Member ArticleExtending your social – Instagram 101
Where do you start with Instagram?
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Free ArticleFive Ways to Wellbeing at Work Toolkit
The Five Ways to Wellbeing at Work Toolkit includes fact sheets, tips, tools and templates to make it easy for you to support your teams to build the Five Ways into their daily lives.