The template FCP comes with record blanks you can use, but you do not have to use these forms. Here is our own template you can use where a single page acts as the record for each day.

This chart can be printed off to help bar and security staff to correctly calculate a patron’s age from their date of birth. Our thanks to HPA for their permission to share this resource.

A Host Responsibility policy provides documentation of a premises’ commitment to host responsibility practices. You will be required to produce a policy as part of the licensing process.

Managing Disciplinaries can be a challenging process with some risks. Please see our Guide here and updated templates to use with the Guide.

To alleviate any confusion over the Easter trading during the holidays, here’s our Easter 101 guide to outline your obligations over these upcoming public holidays.

Dealing with absenteeism is a major challenge in our industry

Recorded live from the Hospitality Summit 2015.

There are many different types of employment relationships that may exist between an employer and employee. Employers should take the time to understand them and employee entitlements

During the recruitment process it is common in the hospitality industry to ask the candidate to attend the prospective place of work for a short “practical interview".

Is there a place for short term "pre-employment" evaluation periods in the hospitality industry?

Exit interviews are a way for employers to survey and analyze the views of departing employees.