Do you want your business to be recognised for your commitment to maintaining best practice, good business and for being an outstanding employer?
Welcome to HospoCred, the hospitality industry’s accreditation programme, created by the Restaurant Association!
About the programme
HospoCred is a hospitality accreditation scheme, created by the Restaurant Association and designed by the industry, which has a driving purpose to create a platform for standards within the hospitality industry. Businesses that achieve HospoCred-itation have displayed a commitment to best practice, increasing their impact and ultimately committed to ongoing development of themselves, their business and their team.
Applying to become an accredited member is not just about achieving a certification or seal of approval; it’s about joining a community of other businesses dedicated to the same vision and goal. HospoCred accreditation creates a clearer picture for Government, for other businesses, for employees and consumers about what it means to be a good employer.
How does a business become accredited through the industry’s accreditation programme, HospoCred?
Firstly, if you are a hospitality business owner and interested to find out more, have a look at the information on this page about the programme, review the application form to find out the type of questions and supporting information that we’ll need you to supply and then register your initial interest. We’ll schedule a 15 minute catch up where you can ask questions and find out more.
Click here if you are a member of the public and want to find out what it means if a business is HospoCred-ited
The HospoCred application process involves the following steps:
- Completing all sections of the online application form
- Providing evidence of professional development training undertaken by both the owner/manager and employees in the business
- Sending supporting documentation when required
- Interviews with the business owner and a random selection of the business’ workforce
There are 5 sections to the HospoCred accreditation programme, recognising outstanding practices in:
Programme application steps
Had a look at what is involved in becoming a HospoCred accredited employer and keen to get started? Register here for an initial 15 minute catch up – the HospoCred business advisors will talk through the application process and you can ask questions.
Step 1 Complete online application form
The first step to accreditation is to complete the online accreditation application form, including evidence of professional development / training undertaken over the past year and completion of Employment New Zealand’s employment e-learning modules for employers.
Step 2: Collate and upload supporting documentation
Collate any supporting documentation requested as part of the application process and send to the Association. This is to be reviewed as part of the application process. This documentation will be held confidentially and securely, used only as part of the accreditation process. Review a checklist of the supporting documents here.
Step 3: Online application review
HospoCred business advisors will review the application and supporting information.
Step 4: Interview stage
The HospoCred business advisors will arrange a time to interview you and several employees as part of the application process.
Step 5: Feedback report & recommendations
A feedback report for your business will be provided (allow up to 28 days).
The report may recommend the following outcomes:
~ HospoCred accreditation is achieved – no further requirements needed
~ HospoCred accreditation is achieved – however minor additional best practice recommendations may also provided
~ Improvement recommendation(s) made – these improvements will need to be made before accreditation can be achieved (the business will have up to 6 months to make improvements and resubmit)
How to get started
View our privacy statement
As part of the HospoCred accreditation application process we need to collect information about your business, including copies of policies, employee records and declarations about the business. We take the protection of your privacy and your private data provided to us very seriously. We collect, store and use this data only in accordance with the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and national data protection regulations.
Access to your data is only permitted for a limited number of authorised persons as part of the assessment and application process. We have strict policy and technical access controls that prohibit unauthorized access and information will not be shared with any third party.
We store your data on protected servers and in password-protected locations. These are protected by technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Your data is transmitted over the internet in encrypted form. We use SSL encryption (Secure Socket Layer) for data transmission.
Despite regular checks, however, complete protection against all risks is not possible.