Resources

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Free Document
2017 Hospitality Remuneration Summary Report
Wage rate growth in the Restaurant Association’s latest 2017 remuneration survey, indicates that, while increasing, wage growth was very restrained in 2017.
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Free Document
2018 Restaurant Association remuneration survey summary report
Wage rates, as outlined in the 2018 Restaurant Association Remuneration Survey, are stable, in consideration of the current environment. The 2018 survey provides insightful wage data.
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Free Document
2019 Restaurant Association remuneration survey summary report
The 2019 Hospitality Industry Remuneration survey helps to analyze the impact of the minimum wage rise, as well as other economic impacts, providing insightful data on wage and salary rates.
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Free Document
50 ways to take a break
50 ways to take a break
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Free Article
A Guide for Managers: Let’s make mental health part of the conversation
The Open Minds guide for managers and associated video and print resources provide managers with practical tips to help with conversations about mental health in the workplace.
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Free Article
Agreeing on hours & availability
One of the hottest topics for the industry is around agreed hours of work and availability.
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Free Video
Allergy awareness training video for hospitality
This video was produced in collaboration with the Australia New Zealand Food Allergen Collaboration as a training aid for all ‘front of house’ staff.
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Free Document
Boss Burnout – Spot warning signs in yourself
This article by the Mental Health Foundation talks about learning to spot warning signs and pick up tips to improve your wellbeing. Your health and happiness — and your business will benift
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Free Article
Can I decline a request for leave during our busy season?
Yes. If the employee has not continuously worked for the business for twelve months then according to the Holidays Act their entitlement to take leave has not become available.
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Free Article
Can you make a deduction from an employee’s pay?
From time to time, an employer wants to make a deduction from an employee’s wages. So when can deductions be done lawfully?
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Free Article
Do I have to hold their job open indefinitely?
My employee has gone on ACC and I don’t know when they are coming back to work.
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Free Document
Employing Innovatively
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Free Article
Employment agreement templates
With the assistance of our legal partners, Hesketh Henry, the Restaurant Association has developed employment agreement templates which are tailored to the hospitality industry.
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Free Article
Employment Learning Modules
Learn about essential employment information - free to access
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Free Article
Ensuring the health & safety of employees working alone
If you have employees working alone, you'll need to consider how you will manage their health and safety.
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Free Video
Evolve or die – Panel discussion
Panel discussion with Don Fletcher (Moderator) Larry Nadeau (International Keyspeaker), Daniel Wilson (Huxtable & Huxtaburger), Tony Stewart (Clooney)
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Free Article
Five Ways to Wellbeing at Work Toolkit
The Five Ways to Wellbeing at Work Toolkit includes fact sheets, tips, tools and templates to make it easy for you to support your teams to build the Five Ways into their daily lives.
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Free Article
Frequently asked questions about mental health
Here is a resource on the frequently asked questions about mental health.