Resources
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Member Document
Applying for a licence to sell or supply alcohol
This booklet provides information about applying for a new or renewed licence to sell or supply alcohol. Our thanks to HPA for providing permission to share this resource.
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Member Document
Guidance on alcohol promotions - on-licensed premises
This guidance sheet about is alcohol advertising, promotions, activities and events under the Act. Thanks to HPA for providing permission to share this resource.
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Free Document
The manager's guide
A guidance book for managers of premises with alcohol licences. Our thanks to HPA for providing permission for us to share this resource.
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Member Document
Intoxication prevention tool
Our thanks to HPA for their permission to share this resource.
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Member Document
Intoxication assessment tool
Intoxication tool for hospitality industry, licensed premises - bars & clubs, and police use. Our thanks to HPA for their permission to share this resource.
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Member Document
Developing a host responsibility policy
A Host Responsibility policy provides documentation of a premises’ commitment to host responsibility practices. You will be required to produce a policy as part of the licensing process.
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Member Document
Date of birth chart
This chart can be printed off to help bar and security staff to correctly calculate a patron’s age from their date of birth. Our thanks to HPA for their permission to share this resource.
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Member Document
Offer of employment letter template (docx)
After undertaking a recruitment process and selecting the chosen candidate an employer should make a formal offer, set out in writing, advising the conditions of the offer of employment.
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Member Document
Rejection letter template (docx)
It isn’t easy contacting applicants to let them know they haven’t been successful in securing the job. However it is an important part of the recruitment process.
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Member Document
Welcome letter template (docx)
When you’re welcoming a new employee to your organisation, a welcome letter helps to set the tone for this new employment relationship.
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Member Document
Written reference template (docx)
While acting as a verbal referee is more common, from time to time employers may be asked to provide a written reference letter.
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Member Document
Exit interview (docx)
Exit interviews are a way for employers to survey and analyze the views of departing employees.
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Member Document
Certificate of service - template (docx)
A certificate of service is a written statement provided by an employer upon termination of an employee’s employment.
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Member Document
Induction process checklist (docx)
Conducting a thorough induction is absolutely vital for new starters in your business.
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Member Document
Cash up form - template (docx)
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Member Document
Meeting to deliver final decision – invitation letter (docx)
This template is intended to be used as a letter to invite an employee to a final meeting to deliver your decision regarding an allegation of misconduct.
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Member Document
Evaluation period agreement form (pdf)
During the recruitment process it is common in the hospitality industry to ask the candidate to attend the prospective place of work for a short “practical interview".
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Member Document
Bonding agreement template - training costs (docx)
Employers will sometimes make a commitment to support an employee who is undertaking training, by agreeing to meet the costs for the employee to complete the training.