Resources
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Free DocumentHaving suicidal thoughts and finding a way back
For those managing their own suicidal thoughts or feelings. Info on available support, advice from people who have lived through their own suicidal thoughts, and suggestions on recovery.
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Member DocumentHealth & Safety Policy in your Workplace – COVID-19 – Masks & Testing
Every employer has obligations under the Health and Safety at Work Act. This policy guide will help you fulfill your obligations around masks & testing during this complex time
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Free ArticleHelplines and Local Mental Health Services – updated March 2021
In this resource you will find a directory of Helplines and Local Mental Health Services.
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Member ArticleHigh labour costs? Tips to keep them in control
As we know, effectively maintaining labour costs is still one of the biggest challenges for hospitality businesses.
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Free DocumentHost responsibility guidelines for frontline staff – handbook
This booklet provides guidance on strategies and tools to assist staff in licensed premises meet host responsibility requirements under the Sale and Supply of Alcohol Act 2012.
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Member ArticleHow to engage your superstars
Even superstars need guidance, direction, support and encouragement. Most of all, superstars want to be challenged and developed.
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Free ArticleHow to have a conversation about mental health
This resource is a worksheet that will assist employers in the steps to take when initiating a conversation about mental health.
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Free ArticleHow to manage work risks
It is not enough to have simply identified your risks, you need to have a strategy in place.
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Free ArticleIdentifying hazards and risks
Knowing how to keep people safe while at work is an important process and part of your responsibility as a business owner or worker.
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Member DocumentImplementing a sexual harassment policy (pdf)
Sexual harassment is a form of unlawful discrimination. It is important for employers to know their statutory obligations and have policies in place aimed at preventing sexual harassment.
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Free ArticleIncorporating Wellness into your Life in Hospitality
It is critical that as food and hospitality professionals, you begin to focus more attention to the wellbeing of yourself and your employees.
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Member ArticleIncreasing profit – do your SWOT
To help you develop a strong business strategy you need to analyse your business to identify the areas where you can make some changes that may improve your bottom line.
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Member DocumentInduction process checklist (docx)
Conducting a thorough induction is absolutely vital for new starters in your business.
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Free DocumentInformation for chefs cooking medium rare burgers
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Free VideoInspire me – panel discussion
Trends, Themes, Today's Dining - panel discussion with Kerry Tyack (Moderator), Larry Nadeau, Sarah Nicholson (Cuisine Magazine), Steve Logan (Logan Brown & Grill Meats Beer)
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Member DocumentIntoxication assessment tool
Intoxication tool for hospitality industry, licensed premises - bars & clubs, and police use. Our thanks to HPA for their permission to share this resource.
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Member DocumentIntoxication prevention tool
Our thanks to HPA for their permission to share this resource.
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Member DocumentInvitation letter to attend meeting to discuss new allegations (docx)
This template is intended as a letter to provide to an employee who has already been invited to a formal, disciplinary meeting and new allegations have come to light.