For someone who doesn’t work in hospitality, it can be hard to comprehend what we do and why we keep doing it. This module is designed to help you explain what hospitality stress feels like.

This resource supports hospitality staff in raising concerns constructively when something isn’t working. It helps you reflect clearly, communicate with purpose, and protect your wellbeing.

This module gives café leaders a daily rhythm framework to help their teams manage pressure, improve relationships, and stay resilient.

The purpose of this module is to provide leaders within bar venues a daily operational framework optimised for both execution of work and care of the team.

This module offers accommodation leaders simple, structured tools to boost staff wellbeing and performance during daily operations.

Artificial intelligence (AI) is simply software that can generate ideas, summarise information, and automate tasks you’d normally do by hand.

This module supports restaurant leaders with practical check-in templates tailored to the key phases of a restaurant day: prep, service, and post-service.

The template below outlines five key psychological risks common in hospitality environments and provides you with specific tools and strategies to address them proactively.

Because the earlier you act, the better things get,whether you’re struggling yourself or supporting someone else, this guide shows where to go and what to do.

This 30-minute module is for hospitality owners feeling tired, stuck, or unsure about their future in the business.

Define what truly matters in your venue; who you serve, what they need, and how you deliver it.

Give your team the exact plans to stay calm and connected in high-pressure hospitality moments by creating clear, shared language known as Play Calls.

This module is designed to help you recover well after the high-intensity demands of a shift.

The purpose of this module is to help you create a smart, venue-specific, to-do list that aligns with your core value proposition.

This module helps you recognise when that tiredness is tipping into something more serious, gives you language to talk about it, and offers practical steps to reset before burnout takes hold

Your team is one of your most valuable assets. With the right standards, structure, and support, they can thrive and add real value to your business.

When an employer is faced with a situation of alleged employee misconduct, a thorough disciplinary process must be conducted, watch this webinar for more information.