Resources
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Free Document
GUIDE & TEMPLATE: Guideline for lease discussion & landlord letter template – COVID-19
This guideline provides general advice on leasing arrangements and a sample letter template for use if approaching your landlord to discuss relief under the current lease arrangements.
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GUIDE: Covid-19 Contingency Plan
As a business owner, it is important to take steps to protect your staff, your customers and your business against Covid. Have a clear plan ahead, be prepared and respond appropriately.
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Rapid Antigen Testing Policy
This workplace policy clearly communicates the process and expectations that an employee can have if they are required to take a surveillance RAT as part of a workplace protocol.
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GUIDE: Cleaning your premises following a confirmed or probable case of COVID-19 - updated 22 December, 2021
This information provides guidance on cleaning a Hospitality premise that has been used by a confirmed or probable COVID-19 case.
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GUIDE: Quick reference guide - De-escalation techniques
This one-page quick reference guide provides guidance on managing situations with customers who are displaying inappropriate behaviours as a result of traffic light framework requirements.
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TOOLKIT: COVID-19 Vaccine Business and workplace toolkit
This toolkit contains information and resources to help workplaces to support COVID-19 vaccinations in their communities.
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SIGNAGE: Reusable coffee cup signage
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GUIDE: Contact Tracing Definitions and Requirements - August 2021
When contact tracing, different terms are used to describe the levels of risk. This guide describes the differences and what is required from each.
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Wage subsidy – Consent letter/Email
As part of the wage subsidy application process you need to provide employee details. We've created an email to help you to communicate with your employees about this requirement.
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GUIDE: Covid Contingency Plans
Some Landlords are asking tenants to provide a Covid Contingency Plan. Please see this advice document for more information.
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LETTER TEMPLATE: Letter to further update Employees – COVID-19 – Auckland CBD emergency
When temporary arrangements are being put in place communication with your employees is critical. This template is for communication with your employees on what is happening.
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LETTER TEMPLATE: Proposed Emergency Temporary Variation to Employment Agreement and Consultation - Auckland CBD
If you are wishing to propose temporarily reducing your employees hours as a result of the Covid-19 Auckland CBD emergency situation, this letter proposes the temporary variation.
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GUIDE: COVID-19 Media Survival Toolkit
This toolkit is designed to help you communicate with your patrons and the media if you are involved in a COVID-19 outbreak
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Recovery Toolkit
As New Zealand looks to reset and rebuild from the impacts of Covid-19, the Restaurant Association’s Recovery Toolkit looks at how the hospitality industry can also plan for recovery.
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GUIDE: Contactless Delivery & Pick-up Programme for Level 3 (updated 4 October 2021)
This guide provides essential information and guidance on operating a contactless delivery and pick-up programme at Level 3.
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LETTER TEMPLATE: August 12 changes to Alert levels (rest of New Zealand) – communication with employees
This letter template provides initial communication with employees as regions outside of Auckland move into Alert Level 2.
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LETTER TEMPLATE: August 12 changes to Alert levels (Auckland) - communication with employees
This letter template provides initial communication with employees as Auckland moves into Alert Level 3.
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SIGNAGE: Please wait here
Simple signage businesses can use to communicate to customers to wait for a staff member.