Education & Training with the Restaurant Association of New Zealand

Education & Training

Our industry is facing a huge skill shortage.

That’s why education and training are one of our biggest priorities. We’ve designed professional development short courses to help you upskill and to help you do better staff training. Our programmes pack a lot in so you don’t waste time offsite. Sessions and workshops are livestreamed and recorded from our Auckland training facility.

We take our most popular coarses across the country with our Professional Development Road Show and there are a series of webinars available on our website.

If you are starting out in the industry, our Hospo Start training programme, provides an introduction to working in the hospitality industry and support to get you a job.

Employment e-learning modules

posted on 6 Oct 22

Learn essential information on employer obligations with e-learning modules Employment New Zealand has free e-learning modules to provide you with Read on

Hospo KickStart – Practical Hospitality Training for High School Students

posted on 1 May 26

Hospo KickStart gives Auckland high school students hands-on hospitality training — from 1-day tasters to 2.5-day holiday courses. Book directly, or bring our schools roadshow to your classroom. Read on

Hospo Start hospitality training programme

posted on 15 May 17

Do you need work-ready staff who are keen to learn? Do you struggle finding them? A Hospo Start recruit could Read on

New Zealand Apprentice Programme

posted on 16 May 17

The New Zealand Cookery Apprenticeship is the elite culinary programme where upcoming chefs become qualified experts through on-job training – developing vital skills, knowledge and perfecting their art to the highest standard of commercial competence for upscale restaurants. Read on

Restaurant Association Online LCQ

posted on 1 May 26

Restaurant Association members and their employees can access an online Licence Controller Qualification. Read on

Service Start – Customer Service Training & Employment Programme

posted on 20 Apr 26

Service Start – is a two-week, industry-focused customer service essentials training programme delivered in partnership with the Ministry of Social Development (MSD) to support job seekers into sustainable employment across customer-facing industries including hospitality, retail, and tourism. The programme will be delivered in both Whangārei and Christchurch, providing regional access to practical, work-focused training that builds confidence, workplace readiness, and employability. Read on