Resources
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Member Article
Clearhead: Your Guide to Well Being
The Restaurant Association would like to introduce you to Clearhead, an online mental wellbeing platform.
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Member Document
Labour Inspectorate Audit guide
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Member Document
GUIDE: Requirement to Work Guide - updated September 2021
This is intended as a broad Guide to assist you in situations where employees may be reluctant to return to wrok and to help arrive at an outcome for both parties.
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Member Document
GUIDE: Personal grievance
A comprehensive guide for what to do when receiving a personal grievance claim
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Member Document
CCTV Policy Template
A draft CCTV Policy for you to use to implement CCTV recording in your premises.
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Free Document
LETTER TEMPLATE: Proposed Emergency Temporary Variation to Employment Agreement and Consultation - Auckland CBD
If you are wishing to propose temporarily reducing your employees hours as a result of the Covid-19 Auckland CBD emergency situation, this letter proposes the temporary variation.
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Member Document
Dealing with Customer Trespass
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Free Document
GUIDE: COVID-19 Media Survival Toolkit
This toolkit is designed to help you communicate with your patrons and the media if you are involved in a COVID-19 outbreak
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Free Document
Boss Burnout - Spot warning signs in yourself
This article by the Mental Health Foundation talks about learning to spot warning signs and pick up tips to improve your wellbeing. Your health and happiness — and your business will benift
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Free Document
Employing Innovatively
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Member Article
Performance Management Pack
We have created a Performance Management Pack which includes all the information and templates members need to address an employee’s poor performance and get them back on track. The best way
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Free Document
Recovery Toolkit
As New Zealand looks to reset and rebuild from the impacts of Covid-19, the Restaurant Association’s Recovery Toolkit looks at how the hospitality industry can also plan for recovery.
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Member Document
Employment types - permanent, casual & fixed term (pdf)
There are many different types of employment relationships that may exist between an employer and employee. Employers should take the time to understand them and employee entitlements
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Member Document
Suspension Guide
This guide explains the suspension process and best practice with letter templates included
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Member Document
GUIDE: Closure of Business - Employment
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Member Document
TEMPLATE: Outcome letter on temporary close down and confirm payment options
This final letter in the process regarding payment options due to temporary closedown confirms the way that payment will be made to employees over the duration of the closedown.
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Member Document
TEMPLATE: Proposal letter on temporary close down and propose payment options
This letter template can be used in the process of proposing payment options due to the temporary closedown of business – COVID-19.
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Member Document
GUIDE: Business interruptions guide
The advice in this guide is designed to help members take the necessary steps in the event of an emergency to rely on a business interruption clause.