Resources
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Free Article
Tourism Youth Perceptions Research Report
Opportunities in tourism:
What young New Zealanders think -
Free Article
Managing Employees’ Mental Health Issues
Where an employee has raised a mental health issue, in most cases the best approach will initially be to meet with the employee to discuss matters informally.
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Member Article
Boost sales with free WIFI
Nowadays, people are making more use of the internet while on the go and expect to find WIFI hotspots at their disposal. Offering free WIFI in your restaurant has unique benefits.
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Member Document
Food safety complaint procedure (pdf)
The purpose of this Food Safety Complaint document is to outline the procedures necessary to investigate a complain of food poisoning.
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Member Article
Service IQ online short courses member discount code
ServiceIQ's short courses are practical, containing the essential information you need to know to help your business. They are also quick, can be completed anytime, anywhere.
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Member Document
Member Benefits Brochure
The Member Benefits Brochure highlights the exclusive savings and discounts that come with being a Restaurant Association member to help you save money and time, and do better business.
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Member Document
Performance Appraisal Template
The Performance Appraisal Template is an employment resource provided by the Restaurant Association of New Zealand.
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Member Document
Social Media Policy Template
This template recognises that an employee’s on-line communications may impact on the employer’s business, and sets out appropriate standards of behaviour for all users involved.
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Member Article
Loaded Reports member discount code
Sign up code to receive 3 free months subscription when you pay for your first annual subscription as well as a free implementation session valued at $149.
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Member Article
St John First Aid Kit member promo code
St John supply an extensive range of first aid kits that have been expertly compiled to suit different work and leisure needs. As a RA member, get 10% off all St John First Aid Kits.
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Member Article
St John First Aid for Hospitality
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Member Article
Food costing template & guideline (pdf)
You need to be aware of the cost of each dish so you know which dishes are contributing most to high food costs.
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Free Document
Information for chefs cooking medium rare burgers
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Member Document
Motor vehicle policy
If you have employees who drive as part of their role with your company it is important to have a motor vehicle policy explaining their obligations.
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Member Document
Guidelines for CPTED (Crime Prevention through Environmental Design) for licensed premises
The Guidelines for Crime Prevention through Environmental Design for licensed premises book provides guidance information maintaining a safe and secure environment in licensed premises.
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Free Document
Host responsibility guidelines for frontline staff - handbook
This booklet provides guidance on strategies and tools to assist staff in licensed premises meet host responsibility requirements under the Sale and Supply of Alcohol Act 2012.
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Member Document
Creating a staff training plan - sale & supply of alcohol
You will be required in most cases to provide your training plan when applying for renewal or applying for your license for the first time.
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Free Document
The bar code ~ frontline bar staff and the law
This booklet is for bar staff in licensed premises. It provides practical advice on what bar staff need to do by law when serving alcohol in licensed premises.