Resources
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Member Document
CCTV Policy Template
A draft CCTV Policy for you to use to implement CCTV recording in your premises.
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Member Document
Dealing with Customer Trespass
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Member Article
Performance Management Pack
We have created a Performance Management Pack which includes all the information and templates members need to address an employee’s poor performance and get them back on track. The best way
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Member Document
Employment types - permanent, casual & fixed term (pdf)
There are many different types of employment relationships that may exist between an employer and employee. Employers should take the time to understand them and employee entitlements
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Member Document
Suspension Guide
This guide explains the suspension process and best practice with letter templates included
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Member Document
GUIDE: Closure of Business - Employment
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Member Document
TEMPLATE: Outcome letter on temporary close down and confirm payment options
This final letter in the process regarding payment options due to temporary closedown confirms the way that payment will be made to employees over the duration of the closedown.
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Member Document
TEMPLATE: Proposal letter on temporary close down and propose payment options
This letter template can be used in the process of proposing payment options due to the temporary closedown of business – COVID-19.
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Member Document
GUIDE: Business interruptions guide
The advice in this guide is designed to help members take the necessary steps in the event of an emergency to rely on a business interruption clause.
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Member Document
POLICY: Health & Safety Policy for your Workplace - updated 4 October
At this time, to help members meet your obligations as a PCBU, this guide includes a sample email template and sample health & safety policy for COVID-19 to introduce into the workplace.
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Member Document
The 'Otherwise Working Day'
What would otherwise be a working day is a concept used to determine an employee's entitlement to public holidays, alternative holidays, sick leave and bereavement leave.
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Member Document
Daily Due Diligience (DDD) form template
The template FCP comes with record blanks you can use, but you do not have to use these forms. Here is our own template you can use where a single page acts as the record for each day.
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Member Document
Noel Leeming - RA Membership Discount Barcode
Present this flyer when you shop at Noel Leeming to help the store staff retrieve your Restaurant Association discounted membership prices.
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Member Article
Boost sales with free WIFI
Nowadays, people are making more use of the internet while on the go and expect to find WIFI hotspots at their disposal. Offering free WIFI in your restaurant has unique benefits.
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Member Document
Food safety complaint procedure (pdf)
The purpose of this Food Safety Complaint document is to outline the procedures necessary to investigate a complain of food poisoning.
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Member Article
Service IQ online short courses member discount code
ServiceIQ's short courses are practical, containing the essential information you need to know to help your business. They are also quick, can be completed anytime, anywhere.
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Member Document
Member Benefits Brochure
The Member Benefits Brochure highlights the exclusive savings and discounts that come with being a Restaurant Association member to help you save money and time, and do better business.
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Member Document
Performance Appraisal Template
The Performance Appraisal Template is an employment resource provided by the Restaurant Association of New Zealand.