Resources
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Member Document
2022 Hospitality Report
The 2022 Hospitality Report provides top line statistics on the hospitality industry.
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Member Article
What every restaurant manager should know about managing cash flow
Managing cash flow, however, is primarily a "timing" issue. It's about managing "when" the money comes in and when it's paid out.
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Member Document
TAONGA Hunt - MLW22
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Member Document
Whistle Blower Policy
it is good governance practice for directors to ensure their organisation has a policy on protected disclosures for both employees and contractors.
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Member Article
GUIDE & TEMPLATES: Business Restructure Pack - updated July 2022
The pack includes our Guidelines and templates on the Four Phase Restructure Process. The Restructure Pack was updated in July 2022
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Member Article
Interview and practical evaluation Guide
This resource provides guidance on the job interview – a vital step to gauge a potential employee’s appropriateness for the role and their potential fit with the business' culture.
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Member Article
GUIDE Employing Children & Young People
If you are considering employing a child or young person in your business be aware of the rules applying specifically to young workers.
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Member Article
GUIDE: Small business marketing plan template
This Marketing Plan template will help small businesses get started on developing your own plan, providing guidance and suggestions of what you need to consider.
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Member Document
COVID-19: Ventilation and Air Management
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Member Document
Return to Work Questionnare
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Member Document
Public Holiday Surcharges
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Member Document
Template: Increase to minimum wage letter
If you have employers that will be affected by an annual minimum wage increase, we have created a variation letter template for you to use to communicate to your employees.
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Member Document
Guide: Job Sharing - Secondment Agreements
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Member Article
Ombudsman Complaint Letter template
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Member Article
Takeaway Policy for Customers
A written policy template to use to communicate with customers about your takeaway operations within the Covid-19 Protection Framework.
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Member Article
Monday / Tuesday-isation for the holiday season 2021 / 2022
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Member Document
Guide: Closedown Periods 2023
The Holidays Act 2003 provides that an employer can close down their business for a period of time and require some or all employees to take their annual leave.
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Member Document
Guide: Medical Incapacity
Medical Incapacity is when an employee is no longer able to do their job due to illness or injury.