Resources
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Member Document
Harassment and Bullying Policy
Harassment of any kind should not be tolerated in the workplace and allegations need to managed carefully and with a robust process in place. This policy has been developed to assist.
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Member Document
Disciplinary Process Guide & Resources
Managing Disciplinaries can be a challenging process with some risks. Please see our Guide here and updated templates to use with the Guide.
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Member Document
Easter & Anzac Guide 2024
Having trouble getting to grips with the rules for businesses around Easter and ANZAC Day? We’ve put together all the information you need.
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Member Document
Guide: Employments Agreements Feb 2024
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Member Article
Selling a Buisness
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Member Document
2023 / 2024 Holiday Survival Guide
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Member Document
Immigration Update: September 2023
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Member Document
2023 Rugby World Cup: License Extension Guide
Temporary amendments to the Sale and Supply of Alcohol Act 2012 (the Act) allow eligible on-licence and club licence holders to extend their trading hours over the tournament games.
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Member Document
Guide: Allergen declarations, warnings, and advisory statements on food labels
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Member Article
Fair pay Agreements Webinar June 2023
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Member Document
Employee Contact Details Template
As part of the Fair Pay Agreement process, you can use this excel spreadsheet to send employee details to the Union.
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Member Document
Health & Safety in your Workplace – General Public
This guide helps operators to recognise the importance of incorporating appropriate health and safety measures in the workplace that focus on the behaviours of general public.
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Member Document
Staff Wages - Your obligations for staff payments during an emergency
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Member Document
Shut Happens: A Guide to Getting Through Disruptions
Simple steps to help your business get through.
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Member Document
Normal Reactions to high stress or tragic events
When we experience a high stress or traumatic event the distress of dealing with the aftermath of the tragedy may overwhelm many of our normal coping strategies.
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Member Document
Mentoring and supporting your young employees
Young people have much to offer and can contribute to the growth and development of your business. This document provides some key points for consideration.
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Member Document
2022 Hospitality Report
The 2022 Hospitality Report provides top line statistics on the hospitality industry.
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Member Article
What every restaurant manager should know about managing cash flow
Managing cash flow, however, is primarily a "timing" issue. It's about managing "when" the money comes in and when it's paid out.