Resources
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Free Article
Who do I pay if the I close for the holiday weekend?
This is a common question when there is a block of more than one public holiday.
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Free Article
My employee wants to 'cash up' some of their leave. Is this legal?
Yes, since 2011 employees can request to swap up to 1 week of their annual leave for cash each year.
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Free Video
Allergy awareness training video for hospitality
This video was produced in collaboration with the Australia New Zealand Food Allergen Collaboration as a training aid for all ‘front of house’ staff.
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Free Article
Ensuring the health & safety of employees working alone
If you have employees working alone, you'll need to consider how you will manage their health and safety.
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Free Video
Operational Excellence - Part one
The People Puzzle (Part 1) presented by Larry Nadeau, International keynote speaker summit 2015.
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Free Article
Agreeing on hours & availability
One of the hottest topics for the industry is around agreed hours of work and availability.
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Free Article
Can you make a deduction from an employee’s pay?
From time to time, an employer wants to make a deduction from an employee’s wages. So when can deductions be done lawfully?
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Free Article
My employee is resigning without providing notice
Sometimes when an employee resigns from a business, they ask to leave immediately, or request to work out only part of the notice period dictated in their employment agreement.
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Free Article
Do I have to hold their job open indefinitely?
My employee has gone on ACC and I don’t know when they are coming back to work.
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Free Article
How to manage work risks
It is not enough to have simply identified your risks, you need to have a strategy in place.
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Free Article
Identifying hazards and risks
Knowing how to keep people safe while at work is an important process and part of your responsibility as a business owner or worker.
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Free Article
My food costs are too high - how do I reduce them?
Food costs continue to rate as one of the hospitality industry’s biggest concerns and we frequently get calls from members looking for advice on ways to reduce them.
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Free Video
Operational Excellence - Part two
The People Puzzle (Part 2) presented by Larry Nadeau, International keynote speaker summit 2015.
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Free Video
Principals of gastronomy
Dr Tracy Berno (AUT), Professor Charles Spence (Oxford University, UK)
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Free Video
Evolve or die - Panel discussion
Panel discussion with Don Fletcher (Moderator) Larry Nadeau (International Keyspeaker), Daniel Wilson (Huxtable & Huxtaburger), Tony Stewart (Clooney)