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Toxic team: Preventing and managing issues

Webinar Duration: 1 hour 6 minutes

Original Recording Date: 30 June 2022

Suitable for: Medium levelMiddle managementSenior management

free! members

$74.75 non-members

In this session Marg Main will cover:

  • What is toxic behaviour and what happens when it spreads?
  • How to have those hard conversations
  • Defining difficult – one size does not fit all
  • Coping with Conflict –tools to help keep emotions in check and keep discussions on track
  • Understanding the different types of difficult and toxic:
    • What are the indicators?
    • Impact of their behaviour
    • Some options to deal with this type of behaviour

Marg Main is the founder of Turning Tables, a hospitality training and coaching business focused on helping business owners nationwide to retain, develop and grow their teams. Marg is an industry professional with over 30 years of experience, in a mixture of roles and venues across the hospitality sector. She remains passionate about utilising her experience to inspire, interest and educate hospitality staff and managers across NZ. Marg is a creative and engaging facilitator, who brings a fabulous sense of humour and fun to her sessions.

 

free! members

$74.75 non-members