More than ever, social media has become a key tool for hospitality businesses to interact with your customers. So how can businesses utilise this every growing platform? This workshop will focus on the systems we use to leverage social media platforms to drive tangible results, as well as how to generate great content, and the Read on
Krishna is back for 2021 with her popular and interactive workshop for first-time and emerging managers. This workshop is designed to help emerging managers develop and fine-tune their leadership skills. As a new manager, certain challenges can arise, therefore Krishna will share her techniques for navigating through this transition. This workshop is designed with both Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2021. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Keeping a healthy work/life balance can be hard to maintain, but with the proper tools and a supportive workplace, it can be managed. Ryan works with #FairKitchens to try and get away from a century-long tradition of the breakdown of staff and ensure the ethical treatment of staff comes first. This is something Ryan has Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand, we have released further courses for 2021. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Michael Todd, Restaurant Association Join Michael, our South Island Membership & Assessment Coordinator, as he discusses how important good food cost control and menu maintenance is. Your menu is your main determination of the income for your business and makes up an incredibly important part of whether your business will be successful or not, make Read on
Positive People Following the success of the professional development roadshow/online leadership workshop, the team at Positive People are back for 2021 to present a workshop perfect for staff who are wanting to enhance their personal skills to deal with conflict situations more effectively. Learning how to prevent and manage conflict rather than reacting can create Read on
Presented by Krishna Botica Following the demand for our Emerging Managers programme, the Restaurant Association is proud to bring this addition to our professional development series. This seminar takes a more detailed look at: Hospitality management techniques, styles and systems. Conflict management and resolution. Motivating your staff and successful systems. This advanced programme is perfect Read on
With a wealth of experience creating induction and training plans for large companies, Angela is here to share her knowledge and toolkits. This workshop will cover the following points: Induction toolkit focusing on planning and preparation of onboarding new staff. Legal requirements as well as creating engagement and commitment through welcome initiatives. How to be Read on
Stuart Robertson, Mean Business In this workshop, Stuart will be taking us through The ‘architecture’ of profitability in a restaurant or cafe, looking at where money comes into the business and where it seeps out. Revealing some of the simple tricks that can massively amplify profit. Demonstrating why increasing your pricing is important and how to do Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand, we have released further courses for 2021. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
This webinar is focused on providing your team with an understanding of the Sale and Supply of Alcohol Act 2012 and is suitable for all bar and front of house staff working in a licensed premise. This training course offers staff an understanding of Host Responsibility and strategies to contribute to the safety and wellbeing Read on