The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2018 This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Coming to Hamilton in October, this Front of House induction training course is tailored to hospitality new-comers to help them improve service and gain confidence in the important hospitality basics. The content covered is also a great refresher for existing junior staff wanting to upskill. This hands-on workshop will cover: carrying three plates clearing a Read on
The Restaurant Association’s wellness panel made up of members and industry leaders has identified that we need more training and awareness about mental health in the hospitality industry. We have partnered with St John and have been funded by the generosity of the Lewisham Foundation to design a training experience that addresses the mental health and Read on
As we head into the end of the year, this is the perfect time to be planning for 2019. This 90-minute workshop will help restaurant owners build a practical plan for their business. This workshop will cover: • Focusing on your strategies and action plans for the forthcoming 12 months. • Documenting your strategies and Read on
This workshop is about identifying and understanding our own unique triggers and reactions to stress and distress, as well as what this can look like in those around us. What you will learn What stress can mean for us physiologically. Identify specific skills we can develop to combat the negative effects of chronic stress build-up. Read on
Following demand for our Emerging Managers programme, the Restaurant Association is proud to bring this addition to our professional development series. This seminar takes a more detailed look at: • Hospitality management techniques, styles and systems. • Conflict management and resolution. • Motivating your staff and successful systems. This advanced programme is perfect for those Read on