Join us for this two hour workshop designed to address conflict situations in the workplace, and how to have those courageous conversations. Topics covered will include: What is conflict? How can we identify it? What tools can we use to manage it effectively? Responsibilities of Managers to deal with conflict. Different behaviour types and levels Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019 This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Join Michael, our South Island Membership & Assessment Coordinator, as he discusses how important good food cost control and menu maintenance is. Your menu, is your main determination of the income for your business and makes up an incredibly important part of whether your business will be successful or not, make sure you are doing Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Following demand for our Emerging Managers programme, the Restaurant Association is proud to bring this addition to our professional development series. This seminar takes a more detailed look at: Hospitality management techniques, styles and systems. Conflict management and resolution. Motivating your staff and successful systems. This advanced programme is perfect for those who have attended Read on
Increasingly effective systemisation of your business has an immediate impact on your bottom-line. Inefficient systemisation is like flushing cash down the toilet, and there has never been a better time to stream-line all hospitality operations and procedure like now. Effective systems drive your business forward, help build an operational data-base, and liberate your team to Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019 This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on