With a wealth of experience assisting large companies with workplace conflict/ harassment Angela is here to share her knowledge and tips. In this two hour workshop you will learn strategies to identify and manage harassment and bullying issues in the workplace by creating a culture of engagement, nurture and respect. This workshop is suitable for Read on
Krishna is back for 2019 with her popular and interactive workshop for first-time and emerging managers. This workshop is designed to help emerging managers develop and fine-tune their leadership skills. As a new manager, certain challenges can arise, therefore Krishna will share her techniques for navigating through this transition. This workshop is designed with both Read on
Protecting ourselves from financial error is one thing, but driving financial growth is another; financial control and financial growth are intimately connected. In this 2-hour workshop, you will; Put your business through a financial control checklist Learn how to structure a high-performance financial strategy Learn how to use business intelligence & financial tools correctly and Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019 This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Join us for this two hour workshop designed to address conflict situations in the workplace, and how to have those courageous conversations. Topics covered will include: What is conflict? How can we identify it? What tools can we use to manage it effectively? Responsibilities of Managers to deal with conflict. Different behaviour types and levels Read on
With a wealth of experience creating induction and training plans for large companies Angela is here to share her knowledge and toolkits. This workshop will cover the following points: Induction toolkit focusing on planning and preparation of on-boarding new staff. Legal requirements as well as creating engagement and commitment through welcome initiatives. How to be Read on
Following demand for our Emerging Managers programme, the Restaurant Association is proud to bring this addition to our professional development series. This seminar takes a more detailed look at: Hospitality management techniques, styles and systems. Conflict management and resolution. Motivating your staff and successful systems. This advanced programme is perfect for those who have attended Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2019. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Increasingly effective systemisation of your business has an immediate impact on your bottom-line. Inefficient systemisation is like flushing cash down the toilet, and there has never been a better time to stream-line all hospitality operations and procedure like now. Effective systems drive your business forward, help build an operational data-base, and liberate your team to Read on