Helpline advisor, Sacha, will be kicking off our first monthly helpline series, each webinar will cover topics that have been an area of discussion between members and our helpline team. This month Sacha will be covering an array of topics to get us started, these include: The principle of Good Faith – its relevance in the Read on
Join Michael, our South Island Membership & Assessment Coordinator as he takes you through the fundamentals of training staff in a bock of house setting. Training within hospitality business is important to overall success and plays an important role in increasing the productivity and enthusiasm of your colleagues and employees. This webinar workshop will introduce Read on
Join us for a series presented by a panel of Regional Tourism Organisations. Each episode will cover how each office is promoting hospitality in their own regional tourism strategy, as well as a background into their very own regional food story. We will be focusing on looking towards the future, and what this may look Read on
This webinar is focused on providing your team with an understanding of the Sale and Supply of Alcohol Act 2012 and is suitable for all bar and front of house staff working in a licensed premise. This training course offers staff an understanding of Host Responsibility and strategies to contribute to the safety and wellbeing Read on
More than ever, social media has become a key tool for hospitality businesses to interact with your customers. So how can businesses utilise this every growing platform? This workshop will focus on the systems we use to leverage social media platforms to drive tangible results, as well as how to generate great content, and the Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2020. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Being in the hospitality industry, stock management is extremely important but can also be quite difficult to record due to the ever-changing amounts in bottles, or food loss and wastage for different reasons. Richard McLeod, Loaded Reports, and Steve Logan, Logan Brown, will be taking us through some common trials and tribulations of implementing stock Read on
Join us for this two-hour workshop presented by Angela Besant, a career transition consultant with over 20 years’ experience in Generalist HR Learning and Development Executive, Career, Outplacement and Life Coaching. The Resilience workshop is designed to equip you and your staff with strategies to navigate difficult and adverse situations and learn how to bounce Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2020. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2020. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on