Hospitality Springboard programme

The Springboard (pilot) programme is a platform that gives members of the Association a jump-start towards training and retaining your team.

Springboard delivers benefits through subsidised wages, skill development and support services. The underlying objective of the programme is to help bridge the skills shortage gap, and works towards creating a resilient, capable domestic workforce to help ensure a sustainable hospitality industry.

The programme was conceptualised by the Restaurant Association and co-designed with MSD to help operators stay the distance through the Covid recovery phase and beyond.

The programme is built on a flexible model based on three different funding tiers that can be put in place for up to two years duration. Operators can choose the funding level and associated training courses that best suit your business needs.

Springboard provides wellbeing support, wage supplements and wrap-around training for employees, ranging from three to 24 months across a range of courses – from short entry-level courses to certifications such as Licence Controller Qualification (LCQ), leadership training and up to NZQA Level Four modules, such as chefs training.

Springboard includes training costs and a wage supplement for up to 10 hours a week to help pay employee wages while they are training.


Hospitality Springboard – what training is available?

The Hospitality Springboard programme offers three tiers of training from short entry-level courses to certifications, leadership training and up to two years NZQA Level Four courses.

Tier 1 courses
  • Licence Controller Qualification
  • Duty Manager Certification
  • Security Qualification
  • Security Certificate of Approval 
  • Harm minimization
  • Food Safety
  • Host Responsibility + Health & Safety  

Tier one funding provided

  • Three months wage contribution of 10 hours per week, paid at minimum wage.
  • Formal training costs of up to $700 to help you onboard new staff, and to get them up to speed.
Tier 2 courses
  • Certificate in Food and Beverage
  • Professional Service
  • Communications
  • Team Leadership Foundation
  • Management development
  • Accommodation Foundation
  • Kitchen basics
  • Hospitality Foundation

Tier two funding provided

  • Six months of wage contribution of 10 hours per week, paid at minimum wage.
  • Formal training course costs up to $1400, to ensure professional upskilling.
Tier 3 courses
  • Kitchen training
  • Cookery Certificates level 3- 4
  • Hospitality Management diploma

Tier three funding provided

  • From 12 to 24 months of wage contribution for 10 hours per week (paid at minimum wage).
  • Funded study to NZQA level 3 or 4 to ensure a level of training that addresses long term skill shortages, and career development for the employee.

Eligibility criteria

Members are invited to register their interest in taking part of the Hospitality Springboard programme. As this is initially a pilot programme, there are a limited number of places available.

To register your interest, your business must:

1. Hold a current Restaurant Association membership.

2. Ensure the employee that you nominate for funded training is a New Zealand citizen or permanent resident.

3. Provide a minimum of 20 hours employment per week for the nominated employee (current or prospective).

4. Supplement formal training with on-the-job training for the duration of the support package.

5. Aim to retain the employee once the support package concludes. 


Please use the signup form, by clicking on the button below: