EFTPOS terminals in New Zealand are required to operate with the latest security standards to reduce the risk of fraud for you and your customers.
Payments NZ, who operate the EFTPOS terminal network, require all Point of Sale (POS) terminals with a hardware specification of Payment Card Industry (PCI) 4.x to be upgraded by 30 April 2026, so you can continue to accept card payments on your terminal. If you do not upgrade your terminal by this date, you will no longer be able to accept card payments.
You can find out what out the hardware specification of your terminal is by asking your EFTPOS terminal supplier.
What you need to do.
To continue accepting card payments after 30 April 2026, you’ll need to upgrade your terminal. Simply call Westpac on 0800 888 066 and select option two between 8:30am and 5pm weekdays, email merchant@westpac.co.nz or visit their website to explore their range of compliant terminals.