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Preparing for a return to Level 3 – August 2021

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As we prepare to move to Alert Level 3 (from next Wednesday (1 September) for those regions south of Auckland), many of you will be considering the requirements for opening at this Level.

The key Level 3 guidance:
Note, This guidance has been reviewed to include updated requirements around record keeping and mask use. Many of these guidelines are member-only documents – please login first to view and download.


A reminder of the general principles for operating at Level 3:

  • Hospitality businesses can operate under Alert Level 3 for contactless delivery and pick-up (including drive-through) of pre-prepared food and beverages. Customers cannot enter your premises.
  • Businesses must take health measures to keep their workers safe – maintain physical distance between workers, recording who is working together, limiting interaction between groups of workers, disinfecting surfaces, and maintaining high hygiene standards.
  • People are still instructed to stay home unless for essential personal movement. Essential personal movement is for activities such as accessing local services and businesses, recreation or work and school.
  • Customers need to scan in when picking up their orders, using the Covid-19 Tracer app or an alternative system you have available.

As further advisory is received, or updated, existing guidance will be reviewed and may need to be changed.

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