Monthly Hospitality Dashboard – November 2020

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The Hospitality Dashboard is a monthly snapshot of the industry, covering key data, initiatives led by the industry over the month, member commentary, future considerations and the common pain points.

In November 2020:

Most regular feedback:

  • Businesses need a strong Summer trade to be able to survive through Winter.
  • Struggles to recruit NZers and inability to recuit migrant workers causing stress.
  • While customer traffic is back to 80-100% of typical, costs have risen, so profitability is down.

Actions led by the industry this month:

  • Launched Tautoko Hāpai Ō – Hospitality Workers Support scheme
    to support workers who have the potential to be displaced from
    employment, offering support, resources and connection to job
  • Provided Government with a proposed alternative framework for
    Alert Level requirements for hospitality sector.
  • Meet with Immigration New Zealand to discuss current industry
    feedback and challenges.
  • Announced Restaurant Association Resilience Award winners in
    Auckland, Wellington, Canterbury regions to shine a light on
    resilient individuals and businesses in the hospitality industry.
  • Held meeting of COVID-19 Hospitality Recovery Taskforce.
  • Ran HospoStart Waiheke 2 Work co-hort providing 28
    unemployed New Zealanders with training in hospitality, work
    experience and job placement.

Download the Restaurant Association November 2020 Hospitality Dashboard