The Hospitality Dashboard is a monthly snapshot of the industry, covering key data, initiatives led by the industry over the month, member commentary, future considerations and the common pain points.
In July 2022:
Most regular feedback:
- Recruitment challenges & staff shortages remain the most regular feedback, with retention challenges also critical.
- Technical issues and delays with the immigration framework are causing issues for employers.
- Operating cost rises are putting pressure on livelihoods. The increasing food and labour costs are most often mentioned.
- Operators are welcoming improved trading conditions, however trade is still highly unpredictable in nature.
Actions led by the industry this month:
- Launched HospoCred, an industry driven, employer accreditation programme, developed by the Association as part of the Future of Hospitality Roadmap.
- Met with MBIE to discuss the development of the Tourism ITP and potential alignment with the Association’s industry accreditation programme.
- Raised concerns to the Minister of Immigration about comments made in the media regarding the hospitality industry and requested to meet.
- Held hui with representatives of Immigration New Zealand to discuss the new Accredited Employer Work Visa, and employer challenges with new framework.
- Launched a billboard marketing campaign to promote recruitment into the hospitality industry.
- Announced schedule for the 2022 HospoHui, featuring 2 days of panel discussions and presentations, with keynote speaker award-winning international chef, Anna Polyviou. www.hospitalitysummit.co.nz
- Held the 2022 Bay Hospitality Awards, spotlighting outstanding individuals and businesses in the local Bay of Plenty hospitality industry. The campaigns for Hospitality Awards in Manawatu, Taranaki and Otago were also underway.
- Ran Auckland Hospo Start programme to provide students with an introduction to hospitality, work experience and job placement.