Monthly Hospitality Dashboard – April 2022

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The Hospitality Dashboard is a monthly snapshot of the industry, covering key data, initiatives led by the industry over the month, member commentary, future considerations and the common pain points.

In April 2022:

Most regular feedback:

  • The impact of staff shortages is significant. Employers are struggling to mange the uptick in business due to limitations resulting from staff shortfalls.
  • Burnout is a critical issue for hospitality employers.
  • As other countries reopen for international workers, employers are questioning our country’s immigration strategy.
  • Labour shortages are also hindering industry growth, as employers put future plans on hold due to the challenges.

Actions led by the industry this month:

  • Launched campaign #hospolife to promote and attract workers to ‘find their future’ in hospitality.
  • Consulted with industry and made submission for MBIE on the NZ Income Insurance Scheme.
  • Launched initiative in partnership with MSD to provide additional support for affected employees – to connect workers with new job opportunities and redeployment.
  • Collaborated with Business New Zealand on a campaign to raise awareness of employers’ viewpoints on the Fair Pay Agreements Bill.
  • Provided RA members with different mechanisms to voice their own opinions on this issue and commenced follow up submission on the Bill.
  • Contributed to the Workforce Development Plan for Auckland through MBIE.
  • Consulted with RA members on hospitality employment, working conditions and pay for the Hospitality Workforce Insights report.
  • Created guidance for employers to assist with managing the new Accredited Employer Work Visa.
  • Provided 60+ employees with training through the RA’s 13 week and 26 week Springboard employee training programme.

Download the April 2022 – Restaurant Association Monthly Hospitality Dashboard