Monthly Hospitality Dashboard – April 2021

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The Hospitality Dashboard is a monthly snapshot of the industry, covering key data, initiatives led by the industry over the month, member commentary, future considerations and the common pain points.

In April 2021:

Most regular feedback:

  • Lack of staff at critical levels.
  • Wage costs rising to unsustainable levels, rising in part due to skill shortages, also as a result of immigration pay bands pushing up rates.
  • Concerns about potential Trans-Tasman effects; losing domestic travellers and staff heading to Australia.

Actions led by the industry this month:

  • Met with Minister of Tourism where discussion points included border discussions, industry workforce challenges, proposed changes to alert level framework, our work and vision for the future.
  • Hui held with government-appointed independent advisory group reviewing the government’s response to Covid-19.
  • Compiled regional hospitality sales analysis for government at request of Minister of Tourism.
  • Undertook consultation with industry and prepared a submission on managing bullying and harassment in the workplace, prepared for MBIE.
  • Meet with industry stakeholders to discuss industry challenges and future needs – including, 90+ Auckland & Waikato hospitality operators, Unite Union, Migrant Workers Association and other key industry organisations.
  • Created industry-specific vaccination in the workplace policy and guidance to assist the industry as vaccination programme rolls out.

Download the Restaurant Association April 2021 Hospitality Dashboard