The Better Work Action Plan (Action Plan) for tourism was launched in Queenstown on 1 March 2023, as part of the wider Tourism Industry Transformation Plan (ITP).
The Action Plan has been created in partnership with representatives from the tourism industry, unions, government and Māori (the Better Work Leadership Group), and aims to address issues affecting the tourism workforce that make it difficult for the industry to attract and retain quality employees.
There are 6 proposals, or Tirohanga Hou (meaning new outlook and ways of thinking) in the Action Plan which are underpinned by 14 initiatives to address these challenges.
The Better Work Action Plan has been created in partnership with the tourism industry, unions/workers, government, and Māori through the Better Work ITP Leadership Group over an 18-month period. Restaurant Association CEO, Marisa, is part of the Leadership Group.
To read a copy of the Action Plan, visit:
He Mahere Tiaki Kaimahi – Better Work Action Plan – Ministry of Business, Innovation and Employment