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Contactless delivery & pick-up programme for Level 3

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Guidelines for the hospitality industry

The contactless delivery and pick-up programme guideline is intended to provide guidance for food and beverage businesses, as New Zealand moves into Alert Level 3.

The guidance is for all food and beverage businesses, including those within accommodation providers and those without premises typically open to customers – such as coffee carts and food trucks.

It includes information on how to manage contactless pick-up and delivery, through the ordering process, payment requirements, food preparation and getting the food to the customer. Also included in this guide is guidance on steps to take when reopening or re-establishing your business at this new alert level, including staff rostering and kitchen layout.

Download the programme guide here.

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