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RA Professional Development Roadshow

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Leadership Development Workshop

with In-House Mentoring Session

Hospitality businesses face a number of challenges to operate efficiently and achieve competitive advantage. One of the most important elements that contribute to team success is the leadership delivered in a business.

We’re travelling around the country to host full day Leadership Development Workshops near you. These workshops are focused on developing leadership skills in Managers (and Owners) of all levels. All attendees receive a one-on-one follow-up, one hour session in their business within the following week of completing the workshop.

About our presenter
Toni Jacka, Positive People

Toni’s background is as an HR generalist, with a strong focus on organisational development. She has her Graduate Diploma in Strategic HR Management and is a qualified NZQA workplace assessor. Toni has extensive experience in designing and facilitating successful Leadership Development programs. This has helped her develop an ability to support managers to build high performing teams and workplaces, understand hospitality workplace dynamics and introduce people initiatives that produce results.

What will attendees gain from this workshop?

  • Effective and appropriate communication skills for the restaurant environment 
  • Confidence in avoiding miscommunication
  • Appreciation on the importance of knowing each person’s personal motivators
  • Using appropriate leadership styles to best communicate and motivate each individual
  • Confidence in their ability to motivate their team
  • Skills to improve team engagement

What will be covered in this workshop?

Ensuring that leaders have the right skills and clear understanding of their role is essential for their success. This workshop helps Managers to understand the essentials of leadership and enables them to develop their skills to deliver productive outcomes.

The ability to communicate effectively is an essential skill in today’s world. Communication is a dynamic process and how managers communicate can positively or negatively affect workplace relationships and the performance of the team. This workshop covers the key communications principals and skills needed to get this right.

An often-asked question is “How do I get the best out of my team?” This workshop has been specially developed to help leaders understand this complex motivational question and assist them to develop practical tools which aid in motivating and engaging their teams and improve retention of staff.

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