Online snapshot survey: Impact of Covid-19, Queens Birthday, 2020

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The Restaurant Association sought member feedback on the impact of Covid-19 in a series of short surveys.

This survey was conducted on 1st June, 2020.

The ailing hospitality sector is calling for an immediate lift of restrictions and additional financial relief following another week of falling revenues. After a third week at level 2 60 per cent of members are reporting a fall in revenues compared with the same trading period last year with 22 per cent calling the losses ‘significant’.

The survey ranks the single server rule as the single most challenging aspect of operating at level 2 with maintaining physical distance ranking second. Whilst the single server rule has now been amended to the ‘greatest extent practicable’ it still means there is still significant onus on the industry to be providing a single server. We are also acutely aware that many members of the public will still be largely unaware of this amendment. These two restrictions alone are proving extremely restrictive. The additional costs required to lay on more staff is significantly increasing wage bills and with fewer tables to serve, for many it’s making the cost of reopening too high.

Key findings:

  • The survey results indicate that 87% of businesses opened for Queens Birthday weekend.
  • 60% say that trading is less than the same period last year.
  • 18% of respondents say that they are trading at between 71-80% of typical customer traffic.
MEMBER FEEDBACK:

“We just can’t keep to single server. We are trying very hard but it’s impossible when we get full and the kitchen need the food gone. Rest is manageable but food can’t wait”

Feedback on coronavirus 2020_snapshot surveyQUEENS_BIRTHDAY