Online snapshot survey: Impact of Covid-19, 26th March, 2020

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The Restaurant Association sought member feedback on the impact of Covid-19 in a series of short surveys.

This third survey was conducted at the end of March, 2020.

Several previous surveys of Restaurant Association members have already shown the impact that COVID-19 has had on the hospitality industry. Two weeks ago, well before New Zealand had been raised to Level 4 alert, 67 per cent of members said they had noticed a downturn in customers. Things have changed significantly now, with all hospitality businesses now closed for at least 4 weeks and members grappling with the implications of the temporary close down for their businesses.

Key findings:

  • Compared to this time last year – 85.42% indicated a downturn in turnover
  • Of those that indicated a downturn, the average reduction in turnover was 38%
  • Looking ahead to the next 30 days – 57.14% are looking to restructure and 66.67% are looking to change their business model in the future

“Business won’t pick up where it left off, there will be a slow return to pre-Covid levels. If the lockdown extends to 2 months it will mean bankruptcy for some. ”

Feedback on coronavirus 2020_snapshot surveyTHIRD SURVEY