Terms of Restaurant Association membership

Ensure you read this page before finalizing your membership application.

Thanks for choosing to be part of our Restaurant Association whānau. By joining, you’re agreeing to the terms below, which help us deliver value and support to you and our wider RA community.

If you have any questions please call 0800 737 827.

  1. What you are agreeing to
    • As a member of the Restaurant Association, you agree to follow the Association’s Rules and Regulations. You can find these anytime on our website or just get in touch and we’ll send them through.
  2. Membership commitment
    You’re initially joining for a 12-month period, giving you time to get to know the Association and explore all the ways we can support you and your business. At any point you can contact us with concerns or queries about this.
    • If you’re paying monthly, you’re committing to a minimum 12-month term, with monthly payments based on your chosen membership tier. After 12 months, your membership renews monthly.
    • If you’re paying annually, your membership will automatically renew each year on your membership anniversary date.
  3. Flexible monthly payment options
    • If you’re setting up monthly direct debit payments, these are managed securely on behalf of the Association by Debit Success.
    • When completing the direct debit form, you’ll also agree to Debit Success’ terms and conditions, which will be shown at the time of set-up.
    • You can also choose to pay via a monthly credit card payment, processed via Stripe.
    • When paying via monthly credit card you still agree to the same terms outlined here, including a minimum initial 12 month term.
  4. Staying up to date
    • To make sure you don’t miss out on important updates or member benefits, please keep your contact and account email details current. Just let us know if anything changes, or update your contact details yourself by logging into your Dashboard.
  5. Privacy
    • Your contact information stays with us — we only share it with Association partners if you’ve given us permission, and only so they can offer you relevant member benefits.
  6. Your member benefits
    • We’ll be in contact to discuss the range of ways you can really maximize your new membership (find out more here).
    • As a member, your business is automatically promoted on www.dinefind.co.nz (unless you’re a supplier/Associate member), helping diners discover you. This is a key benefit for you, so let us know if you want to discuss further.
    • You’ll also automatically become part of our Gift Voucher programme (find out more below) — a great way to attract new customers – and we’ll be in touch to sign you up to redeem Restaurant Gift Cards. Only current members can redeem the $2.4 million worth of Association gift vouchers and cards in circulation each year.
  7. Staying Connected
    • As a member, you’ll receive updates about news, training opportunities, promotions, and member benefits. You can update your communication preferences with us at any time.
  8. Changes to Your Membership
    • If we need to change anything about your membership (for instance if you sell your business), we’d be sad to see you go, but if you do need to resign:
    • Please send us an email to info@restaurantnz.co.nz and we’ll give you a quick follow up to action your request.
    • We’re unable to offer subscription refunds for resignations received part way through the year.
    • If your resignation comes after your anniversary / renewal date, you’ll still be responsible for fees from the start of that renewal year through to the date your resignation is received.

Thanks again for signing up to be part of our community!