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Regional Business Partner Services

The Restaurant Association offers services that are registered with the COVID-19 Business Advisory Fund and the Management Capability Development Voucher Fund through the Regional Business Partner (RBP) Network. Find out more by visiting www.regionalbusinesspartners.co.nz.


COVID-19 Business Advisory Fund

Small and medium sized businesses may qualify for funding to help pay for advisory services to support them through the COVID-19 outbreak. The COVID-19 Business Advisory Funding can provide support in areas such as HR, health and wellbeing, business continuity, cashflow and finance management, marketing and digital enablement strategy.

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The RA Services

In the depth of lockdown, our surveys indicated 57% of member businesses considering or needing to restructure and a fifth of members considering closing permanently. Our suite of support services have been put together to meet the wide range of needs that hospitality businesses are facing.

Our hospitality support services are:

HR & Employee Relations and Legal Support (COVID-19 Business Advisory Fund)

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Looking for support around HR & Employee Relations and Legal?

The Restaurant Association’s Hospitality HR & Employee Relations and Legal Support is designed for hospitality businesses of all types and sizes to navigate their human resource requirements in the COVID-19 climate.

The priority of the one-on-one session will be mapping an individual hospitality business’ organisational design in the current COVID-19 operating context, reviewing current staff skill sets, and planning future staffing needs. The session will also look at the business leadership and strategies for managing people, including best practice for effective communication and delegation opportunities to improve the overall performance of the business.

The bespoke session is facilitated by a Restaurant Association HR expert and will focus on businesses

maintaining best practice operations while navigating the devastation of COVID-19.

Service Overview:

  • Hospitality HR & Employee Relations and Legal Support
  • Duration: 3 hours
  • Venue: via Zoom
  • Cost: $300.00 + GST/hour
  • Provided through the COVID-19 Business Advisory Fund

About the COVID-19 Business Advisory Fund

Small and medium sized businesses may qualify for funding to help pay for advisory services to support them through the COVID-19 outbreak. The COVID-19 Business Advisory Funding can provide support in areas such as HR, health and wellbeing, business continuity, cashflow and finance management, marketing and digital enablement strategy.

Funding is only available through the Regional Business Partner Network (RBP) Growth Advisors. For more information or to find your local Growth Advisor go to www.regionalbusinesspartners.co.nz

Financial and Cashflow Management Support (COVID-19 Business Advisory Fund)

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Are you looking for financial and cashflow management support for your hospitality business?

The Restaurant Association’s Hospitality Financial and Cashflow Management Support is designed for hospitality businesses of all types and sizes to manage their cashflow and reposition their business operations in the COVID-19 “new-normal”.

The priority of the Financial and Cashflow Management session is to work with business owners to conduct a full stocktake of a businesses financial position, including understanding the importance of cash flow forecasts, setting and managing financial targets and planning budgets. As well as an opportunity to look at setting prices and how to accurately calculate costs, the session will also look at an organisation’s fixed and variable costs, where savings can be made while also determining the most profitable areas.

The one-on-one session is facilitated by one of the Restaurant Association’s in-house business experts, with the session bringing hospitality business owners focus on the financial health of their operations while managing the fallout of COVID-19.

Service Overview:

  • Hospitality Financial and Cashflow Management Support
  • Duration: 2 hours
  • Venue: via Zoom or in person at Restaurant Association Head Office, 45 Normanby Road, Mount Eden, Auckland 1024
  • Cost: $300.00 + GST/hour
  • Provided through the COVID-19 Business Advisory Fund

About the COVID-19 Business Advisory Fund

Small and medium sized businesses may qualify for funding to help pay for advisory services to support them through the COVID-19 outbreak. The COVID-19 Business Advisory Funding can provide support in areas such as HR, health and wellbeing, business continuity, cashflow and finance management, marketing and digital enablement strategy.

Funding is only available through the Regional Business Partner Network (RBP) Growth Advisors. For more information or to find your local Growth Advisor go to www.regionalbusinesspartners.co.nz.

Business Continuity Planning Support (COVID-19 Business Advisory Fund)

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Are you looking to plan for the next bump in the road and sort your business continuity plan?

The Restaurant Association’s Hospitality Business Continuity Planning Support is designed for hospitality businesses of all types and sizes to map out their contingency planning.

The Business Continuity Planning Service helps business owners pinpoint the most important parts of their business, identify potential risks to these critical pieces and, in the event of another COVID-esque impact, prepare for recovery as quickly and easily as possible.

This workshop-type session will help businesses think about the priority needs of their business continuity planning, map out procedures and instructions their organisation must follow in the face of crisis and look at business processes, assets and human resources required to operate.

This service has been designed to support significantly strained businesses that are in real risk of being displaced from the industry altogether. The session is run by a senior Restaurant Association’s business expert and will focus on businesses working through priority issues and ensure ongoing viability following COVID-19.

Service Overview:

  • Hospitality Business Continuity Planning Support
  • Duration: 4 hours
  • Venue: held on site at recipient business or in person at Restaurant Association Head Office, 45 Normanby Road, Mount Eden, Auckland 1024
  • Cost: $500.00 + GST/hour
  • Provided through the COVID-19 Business Advisory Fund

About the COVID-19 Business Advisory Fund

Small and medium sized businesses may qualify for funding to help pay for advisory services to support them through the COVID-19 outbreak. The COVID-19 Business Advisory Funding can provide support in areas such as HR, health and wellbeing, business continuity, cashflow and finance management, marketing and digital enablement strategy.

Marketing Strategy Support (Management Capability Development Voucher Fund)

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Looking for help with your marketing strategy?

The Restaurant Association’s Hospitality Marketing Strategy Support gives hospitality businesses of all types and sizes a long-term look at their future with a focus on markets, customers and offerings. During the one on one session, business owners will be identifying industry competitors, likely threats, and how to stay ahead.

With a nationwide pivot toward domestic tourism for the foreseeable future, this session is designed for individual businesses across Aotearoa to redesign their marketing priorities.

Working alongside a Restaurant Association business expert, business owners will receive assistance in developing their local food story as part of the New Zealand Story, as well as a marketing plan and how to best set marketing budgets.

The session will also give hospitality businesses the opportunity to explore and develop their competitive advantage in the current operating environment, and how this can be best promoted through a range of paid and non-paid promotions and advertising.

Service Overview:

  • Hospitality Marketing Strategy Support
  • Duration: 2 hours
  • Venue: via Zoom
  • Cost: $1000.00 + GST ($1150.00)
  • Co-funded through the Management Capability Development Voucher Fund

This course is registered with the Management Capability Development Voucher Fund. Small businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers.

Management Capability Development Vouchers are only available through the Regional

Business Partner Network (RBP) Growth Advisors. Vouchers may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business.

For more information on the Management Capability Development Voucher Fund or to

find your local Growth Advisor go to www.regionalbusinesspartners.co.nz.

Hospitality businesses interested in applying for Restaurant Association COVID-19 Business Advisory Fund services, should register here:

Registered and interested in applying?
Businesses already registered with the RBP should contact their RBP Growth Advisor or local RBP Partner organisation which can be found under the header Contact your local Growth Advisor here.