Future of Hospitality Roadmap

The shape of the hospitality industry may change forever as a result of the events of 2020. Now, the single most important issue is the sector’s recovery and while it will be no easy job, the Restaurant Association is laser-focused on assisting the industry to become stronger and more resilient.

The Restaurant Association has developed The Future of Hospitality Roadmap – an industry-led framework to support the revival and replenishment of our sector.

Our vision: a hospitality sector fit for the future.

The first of it’s kind in Aotearoa, this roadmap sets out how we propose to not only attract more Kiwis to hospitality as a career but also pave the way for the sector to be seen as a national leader – a vital ingredient in nationwide tourism that continues to provide a growth story for the economy.

The 4 goals of The Future of Hospitality Roadmap are:

  1. Create workable solutions for legacy issues faced by the industry
  2. Encourage better partnership between industry and Government
  3. Support the development of fit for purpose, adequately funded education and training options that produce ready-to-work, productive, career focused workers
  4. Bring out the best in our sector

The Roadmap identifies the following challenges our industry is facing:

  1. A fragmented hospitality sector
  2. A lack of joined-up Government leadership
  3. Variable business acumen
  4. Poor skills pipeline and a lack of skilled local workers
  5. Complicated regulatory landscape
  6. Poor national narrative

Who we are talking and collaborating with:

We are engaging with key industry stakeholders, seeking input and collaboration. Some of the Roadmap’s supporters include:

What stage are we at:

  • Stage One – Reopening

Stage one of the Roadmap focuses on reopening and sets out the immediate steps needed to support the full reopening of the sector over the short-term, in line with broader COVID-19 pandemic developments. The Restaurant Association has put before government eight practical solutions to get businesses back on their feet.

  1. Wage subsidy Level 2
  2. Food waste minimisation subsidy
  3. Reopening payment
  4. Lockout subsidy (version 1)
  5. Lockout subsidy (version 2)
  6. DineOut Help Out
  7. Discover NZ
  8. Eat GST-free

Find out more here.