Covid-19 hospitality hub

We’ve bundled all of the information, resources and updates that you need to manage your business through Covid-19 and beyond, in this Restaurant Association Covid-19 hospitality hub.


Current Alert Level

  • Auckland is at Alert Level 3
  • The rest of New Zealand is at Alert Level 2

At Alert Level 2, hospitality businesses can open under strict rules. These are the key documents you need:


At Alert Level 3, hospitality businesses can open for contactless pick-up and delivery only. These are the key documents you need:


At Alert Level 4 Hospitality businesses that are not deemed essential must be closed

Key Documents for preparing to close your business:


Information on business support:
  • The Resurgence Support Payment.
    • Applications opened on the IRD website from Tuesday 24 August. Apply here.
    • A business or organisation must have experienced at least a 30% drop in revenue or a 30% decline in capital-raising ability over a 7-day period, due to the increased COVID-19 alert level.
    • Eligible businesses and organisations can apply to receive the lesser of:
  • $1,500 plus $400 per full-time equivalent (FTE) employee, up to a maximum of 50 FTEs
  • four times (4x) the actual revenue decline experienced by the applicant.
  • The Wage Subsidy Scheme (WSS) is also available. This is enacted nationally when there is a regional or national move to Alert Levels 3 and 4 for a period of seven days and helps eligible businesses keep paying staff and protect jobs.
    • Applications for a second August wage subsidy opened at 9am on Friday 3 September, 2021 (the first August wage subsidy opened on Friday 20 August, 2021 and closed on Thursday 2 September, 2021). Apply here.
    • Businesses will be eligible for $600 per week per full-time equivalent employee, and $359 per week per part-time employee. 
  • The Covid-19 Short-Term Absence Payment is available for businesses, to help pay their workers who cannot work from home while they wait for a Covid-19 test result. There’s a one-off payment for each eligible worker. 
  • If the employee is off sick with Covid-19, caring for someone with Covid-19, or have been required to isolate because of Covid-19, the Covid-19 Leave Support Scheme is available for employers, including self-employed people, to help pay their employees who need to self-isolate and can’t work from home. The scheme is paid as a lump sum and covers 2 weeks per eligible employee, for people who were working 20 hours or more per week.


Restaurant Association Covid-19 Advocacy


Latest Covid-19 News