Covid-19 hospitality hub

We’ve bundled all of the information, resources and updates that you need to manage your business through Covid-19 and beyond, in this Restaurant Association Covid-19 hospitality hub.


Traffic light levels 2022

  • Since 11.59pm, 13 April, 2022 all regions in New Zealand are in ORANGE.

Omicron response phase: Since 24 February, 2022 Aotearoa is in Phase 3.

Golden rules for ORANGE in 2022:

  • There are no limits on the number of people who can be at the venue — either indoors or outdoors.
  • Customers do not have to be seated, or separated.
  • Customer-facing staff are still required to wear medical-grade masks, when they are serving customers indoors (but not outdoors).
  • Customers are not required to wear masks indoors, or outdoors.

Since 11.59pm, Monday 4 April:

  • My Vaccine Passes no longer required by customers in order to enter those venues covered by the Pass.
  • Vaccine mandates removed for the hospitality industry. Workers are not required to be vaccinated to work in hospitality businesses.
  • In addition, since 25 March, 2022 individuals are no longer required to QR scan and businesses no longer required to provide QR codes.

Helpful guidance:


Government business support available:

  • Leave Support Scheme (LSS)
  • Short-Term Absence Payment (STAP).
  • The Covid Support Payment (CSP)
    • three fortnightly payments (applications for all 3 CSPs close on 5 May 2022)
    • each CSP = $4,000 per business, plus $400 per full-time employee (FTE), capped at 50 FTEs or $24,000
    • the business must have experienced the revenue decline of 40% or more as a result of 1 or more COVID-19 circumstances
    • two time periods against which you can compare your current revenue to be eligible for the payment.
      • 5 January 2022 to 15 February 2022, which can be applied for in applications on 28 February onwards, and
      • 5 January 2021 to 15 February 2021. Applications from 14 March onwards can use this date comparison.
  • The Small Business Cashflow Scheme (SBCS) –
    • Applications are open until 31 December 2023.
    • In February 2022, the SBCS base loan increased to $20,000 (from $10,000). From end of March, the amount that can be borrowed is $20,000, plus $1,800 per full-time equivalent employee (up to 50 employees). The loan repayment period is 5 years (60 months).
    • The first 2 years of existing loans will be interest-free provided the loan is not in default. Interest will apply at a rate of 3% per year on the remaining loan balance from the first day of the third year of the loan period.
  • IRD support
    • can apply flexibility for tax payment dates and terms to assist firms with cashflow pressures
    • businesses struggling to pay tax because of impacts of COVID can potentially delay starting payments, or write off – log on to myIR.


Restaurant Association Covid-19 Advocacy


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