Join Colin Gower (BDO Partner) and Rhea Cowell (BDO Senior Strategy Analyst) as they discuss the need for critical decision-making and action in the current challenging environment. With extensive experience and expertise in supporting businesses to reset strategies, prioritise new opportunities and make key decisions regarding business turnaround and restructuring priorities, Colin and Rhea look Read on
Covid 19 and the impact of this, will be with us for some time. This webinar looks beyond immediate HR concerns as you look to re-group and re-build as a team. Topics to be covered include: Communicating with the employees effectively and efficiently How to formulate your ‘People Strategy’ for the next 6-12 months Building Read on
Build your teams confidence, improve service standards and get staff excited about working in hospitality. Great for entrance level staff and staff that need some motivation, this customer service session will cover How to greet, serve and look after patrons Provide memorable service Increase spend per head while they are at it It will build Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2020. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Now more than ever, hospitality businesses need to find ways to think outside the box to motivate, attract and retain staff using factors other than money. Money may seem like the prime factor for motivation, however there are plenty of other options you can look at that will create a loyal team, that won’t necessarily Read on
How are you doing? What can we do for our own mental wellbeing and those around? 2020 has really put us through a lot so far, and isn’t giving us much certainty of where it will send us next. Often we will put off focusing on mental wellbeing while we deal with one practical problem Read on
Whether you are the restaurant owner, manager or team leader, you will have a wealth of knowledge and skills to be passed onto others. Training within hospitality business is important to overall success and plays an important role in increasing the productivity and enthusiasm of your colleagues and employees. This workshop is designed to help Read on
The Restaurant Association of New Zealand has worked with St John to design a first aid training experience that addresses the specific requirements of the hospitality industry. Due to popular demand we have released further courses for 2020. This workshop is tailored to the requirements of the hospitality industry and forms part of your workplace Read on
Join us for a series presented by a panel of Regional Tourism Organisations. Each episode will cover how each office is promoting hospitality in their own regional tourism strategy, as well as a background into their very own regional food story. We will be focusing on looking towards the future, and what this may look Read on