Monthly Hospitality Dashboard – May 2021

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The Hospitality Dashboard is a monthly snapshot of the industry, covering key data, initiatives led by the industry over the month, member commentary, future considerations and the common pain points.

In May 2021:

Most regular feedback:

  • Industry is at a crisis point as the skills shortage boils over.
  • Exhaustion – employers report feeling run down and tired. Exacerbated by staffing challenges, working weeks of 80-100 hours being reported.
  • Concern about remaining viable with rising labour and compliance costs.

Actions led by the industry this month:

  • Presented to the Economic Development, Science and Innovation Committee at Parliament, advocating for targeted support in follow up to the Dine out to Help out petition (petition date: August 2020).
  • Wrote to Minister of Immigration to raise concerns about the government’s ‘immigration reset’ and to request a meeting.
  • Hui held with Minister for the New Zealand Workplace Relations and Safety to discuss industry challenges and present the Future of Hospitality Roadmap.
  • Developed nationwide campaign to address discuss industry skill shortages.
  • Organised for Auckland membership group to meet with Labour MP, Helen White, to discuss current industry challenges / solutions.
  • Held hui with Immigration New Zealand to discuss the new Accredited Employer Work Visa and accreditation requirements.
  • Continued engagement with industry stakeholders on the Future of Hospitality Roadmap, where we have been meeting, receiving feedback on the Future of Hospitality Roadmap plan.

Download the Restaurant Association May 2021 Hospitality Dashboard