Monthly Hospitality Dashboard – March 2021

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The Hospitality Dashboard is a monthly snapshot of the industry, covering key data, initiatives led by the industry over the month, member commentary, future considerations and the common pain points.

In March 2021:

Most regular feedback:

  • Business owners focused on preparing for a return of international tourists
  • Lack of staff creating strain on business; concerns when customer levels increase.
  • For some, minimum wage increases are unmanageable, raising wage costs when revenue is reduced.
  • Mental health and wellbeing crisis – staff and business owners need help.

Actions led by the industry this month:

  • Raised concerns with Minister for Covid-19 Response to urgently review requirements for the hospitality industry in current alert level framework. Provided alternative framework model.
  • Organised hui with government-appointed Chair of independent advisory group reviewing the government’s response to Covid-19.
  • Provided additional information to government on #DineOutHelpOut petition. Organised to formally present additional feedback on the initiative.
  • Corresponded with Minister for Food Safety regarding ongoing collaborative approach to working with New Zealand Food Safety.
  • Undertook consultation with industry and prepared a submission in response to advice proposing to ban new gas connections from 2025, prepared for the Climate Change Commission.
  • Held separate meetings with the leader of National party and National MP for Rotorua to discuss industry challenges.
  • Reviewed and created 6 new industry-specific resources to assist the industry.

Download the Restaurant Association March 2021 Hospitality Dashboard