Restaurant Association Covid-19 Event Policy

Events are a big part of what we do – helping to celebrate success and promote the food and hospitality industry. It’s important to us that we are great hosts and the safety of you, and other event attendees, our staff and volunteers and those at the venue is our top priority.

Covid-19 is still part of our lives, so we are constantly assessing the risks associated with the pandemic and are committed to following Ministry of Health guidance regarding events and gatherings. We are also aligned with the Events Sector Voluntary Code, which is based on guidance from the Ministry of Health to reduce Covid-19 related risks.

Our Covid-19 event policy covers the following:

Ticketing policy

  • If, due to circumstances beyond our control, New Zealand is at the Red Traffic Light setting, we have measures in place to still hold our event. This includes holding the event at a later, alternative, date, or changing the event to a virtual event. All ticket holders will be informed as soon as possible, and your ticket will be transferred, so you’ll still be able to attend.
  • In the unlikely event that unforeseen circumstances cause this event to be cancelled, all delegates will be informed as soon as possible, and a full refund of the ticket price will be provided. We are not responsible for travel, hotel or other costs incurred and encourage you to look at cancellation policies for these providers.

Contact tracing / record keeping requirement

  • Our events are ticketed events, so while contact tracing is no longer a requirement, it is important you provide us with your correct details when purchasing your ticket. While we won’t provide these details to third parties, they may be disclosed to the Ministry of Health should the need arise.

Health & hygiene practices

  • If you are sick or showing any symptoms of Covid-19, please stay home. The safety of our whole community is very important to us. Call Healthline (for free) on 0800 358 5453 or your health care provider if you have symptoms of Covid-19.
  • Please also stay home if you are a household contact of someone who has (or is suspected to have) Covid-19, or you have been instructed to self-isolate for any reason.
  • When you are at the event, follow basic hygiene measures:
    • Hand hygiene – frequently wash your hands for a minimum of 20 seconds, then dry them thoroughly. If you are unable to access soap and water, use an alcohol-based hand sanitiser containing at least 60% alcohol – we’ll have some available for use. If using sanitiser, ensure that you use enough to cover your hands and rub hands together until dry.
    • Cough and sneeze etiquette – sneeze or cough into the crook of your elbow or cover coughs and sneezes with a tissue, then put the tissue in a bin and clean your hands.
    • Avoiding touching your face – hard surfaces can be contaminated with infectious droplets. Hands can be contaminated after contact with these surfaces. If you need to touch your face, clean your hands first.
  • Physical distancing – When physical distancing isn’t a requirement, you can still play it safe by continuing to keep a distance from people you do not know, when you can. Use your judgement. This will help to minimise the spread of Covid-19 if community transmission returns.

Mask use

As we have exclusive use of our event venue’s masks are not compulsory inside the event but are encouraged. Masks are encouraged when entering and exiting the venue and to access any spaces outside the exclusive area.

What else we are doing to keep you safe

  • We work closely with the venue to ensure that cleaning and hygiene is maintained to the highest standard. Before our event the event venue is cleaned, including high touch surfaces such as door handles and light switches, to reduce transmission of germs in general.
  • We are committed to following the government guidelines around safe event practices and undertake to update all relevant parties in a timely manner, should any major changes in either guidance or alert levels occur.

General Health & Safety

A Commitment to Health and Safety

The Restaurant Association is committed to ensuring that all of our events provide a safe environment for our staff, guests, sponsors, contractors and visitors. 

RANZ considers that accidents, injuries, and incidents can be prevented through appropriate management and planning and accordingly we have developed policies and procedures that aim to protect the health and safety of all.

Health and Safety Policy

It is the policy of RANZ to seek the co-operation of Staff, guests, sponsors, Contractors, Venues and Visitors to ensure that highest standards of Health and Safety are maintained.

RANZ and our respective venue partners have a responsibility, within the scope of their policies, to always maintain safe-working practices. This responsibility includes the practice by which RANZ reminds those involved in the event of their own responsibilities for safe work practices and compliance with relevant legislation whilst participating in or attending a RANZ event.

You can keep up to date at or on Facebook @restaurantnz.