Presented by Katie Wood, Hello Beasty
Katie will be sharing with us sales techniques that can be used to enhance guest experience and improve profits:
- Psychology of sales
- What the different sales techniques are
- How and when we can use these techniques to enhance customer experience
- Spend per head and financial awareness
- Training and sales incentives
Originally from the UK, Katie grew up living in pubs and restaurants, and has since worked all manner of FOH and BOH roles around the world. Katie migrated to NZ in 2010, looking after Multi-site Operations with Hipgroup and Madam Woo/Hawker & Roll. Katie is currently Restaurant Manager at Hello Beasty in Auckland’s viaduct.