Shop

Customer Service Excellence webinar

Customer Service Excellence webinar

$40.25 members

$74.75 non-members

Restaurant Association professional development programme webinar

presented by Lisa Marchi – Serious about service

Lisa shares some of the vital skills required to be a confident host. How can floor staff increase head spend whilst building relationships with your customers that ensure they have a great time and will come back?

Lisa shares her knowledge and experience on how to make a great impression read body language and handle complaints. This webinar is designed for entry level staff or those after a customer service refresher.

Webinar Duration: 1hr 5min