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Courageous Conversations - Leadership Workshop

free! members

$74.75 non-members

Restaurant Association professional development programme webinar

Presented by Angela Besant

Join us for this two-hour workshop designed to address conflict situations in the workplace, and how to have those courageous conversations. 

Topics covered will include:

  • What is conflict?
  • How can we identify it?
  • What tools can we use to manage it effectively?
  • Responsibilities of Managers to deal with conflict.
  • Different behaviour types and levels of assertiveness
  • How to have courageous conversations
  • Implications of lack of action.
  • Numbers are strictly limited for this course

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Webinar Duration: 2 hours

Original Recording Date: 11 February 2020

 

free! members

$74.75 non-members