Resources
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Member Document
Application for employment guidelines (docx)
There are some good reasons why employers should use an employment application for prospective employees. This guide provides best practices guidance and includes an application template.
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Free Article
Employment agreement templates
With the assistance of our legal partners, Hesketh Henry, the Restaurant Association has developed employment agreement templates which are tailored to the hospitality industry.
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Member Article
OrderMax - buying portal
Members wishing to pay by cash or credit card rather than open an account can still benefit from the Restaurant Association / OfficeMax offer.
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Member Document
Letter of offer for existing employees
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Free Video
Inspire me - panel discussion
Trends, Themes, Today's Dining - panel discussion with Kerry Tyack (Moderator), Larry Nadeau, Sarah Nicholson (Cuisine Magazine), Steve Logan (Logan Brown & Grill Meats Beer)
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Member Article
What do I pay if a public holiday falls on a normal day of work? (pdf)
What would ‘otherwise be a working day’ is a concept used to determine an employee’s entitlement to public holidays, alternative holidays, sick leave and bereavement leave.
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Free Article
My employee's role has changed. Do they need a new agreement?
Generally speaking, in order to make changes to an individual employment agreement, both parties to the agreement (the employee and the employer) need to consent to any such changes.
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Free Article
Can I decline a request for leave during our busy season?
Yes. If the employee has not continuously worked for the business for twelve months then according to the Holidays Act their entitlement to take leave has not become available.
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Free Article
Who do I pay if the I close for the holiday weekend?
This is a common question when there is a block of more than one public holiday.
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Free Article
My employee wants to 'cash up' some of their leave. Is this legal?
Yes, since 2011 employees can request to swap up to 1 week of their annual leave for cash each year.
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Member Article
Employee calling in sick all the time. What should I do?
Dealing with absenteeism is a major challenge in our industry
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Free Video
Allergy awareness training video for hospitality
This video was produced in collaboration with the Australia New Zealand Food Allergen Collaboration as a training aid for all ‘front of house’ staff.
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Free Article
Ensuring the health & safety of employees working alone
If you have employees working alone, you'll need to consider how you will manage their health and safety.
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Member Article
What breaks do I have to give my staff?
Current legislation around meal and rest breaks allows for more flexibility for workplaces around when employees take their breaks.
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Free Video
Operational Excellence - Part one
The People Puzzle (Part 1) presented by Larry Nadeau, International keynote speaker summit 2015.
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Member Article
What happens when you need to cancel a shift?
One of the frequent topics of discussions our Helpline has been having with members as they get up to speed with the recent employment legislation is around cancellation of shifts.
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Free Article
Agreeing on hours & availability
One of the hottest topics for the industry is around agreed hours of work and availability.
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Free Article
Can you make a deduction from an employee’s pay?
From time to time, an employer wants to make a deduction from an employee’s wages. So when can deductions be done lawfully?