Kitchen bench marks

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A regular review of your balance sheet KPI’s will help you stay on top of your business.

By Serena Irving

What are the key performance indicators for your business? What do they tell you about your business? 

In this article, we take a closer look at your balance sheet KPI’s with a series of questions that you should be asking regularly.

Bank (cashflow)

  • Minimum cash balance – are you keeping the cash balance above your bank’s agreed limit? Aim to have a cash buffer in case there is an unexpected payment to be made.
  • What times of the week or month is cash at its lowest? Can you smooth out your payments so that they fall more evenly throughout the period?
  • Are you reconciling your bank accounts daily, so that all sales are correctly tracked to funds deposited? A retail client of mine took three months to discover that a staff member was stealing cash because the company wasn’t reconciling the bank deposits to sales reports regularly.

Term loans, overdraft facility and credit cards

  • What interest rates and fees are you paying?
  • What securities and guarantees are you giving?
  • Can your bank give you a better deal by restructuring your loans?
  • Are you able to pay your loan facility more regularly or increase your instalments to save interest and pay off your loan faster? Few banks will tell you this, as they want to maximise their earnings. My husband and I recently switched our home loan to fortnightly loan repayments, and increased the repayment amount by $107 a fortnight, saving us $26,700 over the life of the loan and paying off the loan seven years sooner.

Inventories

  • What is your stock turnover per annum (cost of sales divided by average stock)? The IRD median benchmark for medium cafes and restaurants ($344k – $671k turnover) is 27 times. Aim for a high stock turnover by keeping inventories low and reducing wastage.
  • Have you got the right mix of food and beverages?
  • Overstocking leads to wastage and hidden holding costs, tying up funds and storage space. Do you have slow-moving inventories of wines? Review your purchasing decisions.
  • Understocking leads to missed orders.

Accounts receivable (Customer balances)

  • Are regular customers paying their accounts on time? Who approves a new account? What limits are on the account to ensure that the customer can settle without argument?
  • How often do you review customer balances and follow up?
  • Who is responsible for collecting deposits for functions and ensuring that the balances are paid when the function is concluded?

Accounts payable (Supplier balances)

  • Are you able to pay your debts when they fall due? The current ratio (current assets divided by current liabilities) is one indicator. A current ratio below 100% indicates that a business could be struggling to pay its debts on time. The quick ratio or acid test (current assets excluding inventory divided by current liabilities) recognises that there can be a delay in converting inventory to cash, and ideally this should also be above 100%. The IRD median benchmark for medium cafes and restaurants ($344k – $671k turnover) is a current ratio of 41% and a quick ratio of 26%, well below the 100% ideal.
  • Which suppliers must be paid first if cashflow is tight?
  • Can you get better terms by paying by direct debit?
  • Can you improve your cashflow by paying different suppliers at different times of the month?
  • Can you spread larger payments over several months?

Monitoring these KPI’s regularly means that we can take action to address issues, before they become problematic and we can celebrate successes when they arise. Where there are variances, can they be explained by one-off events or is something more persistent?  Don’t wait until the bank calls or your accountant prepares the financial statements for the year. The time to give your business a KPI health-check is now.

About the author. Serena Irving is from accounting firm William Buck Christmas Gouwland Limited, an associate member of the Restaurant Association. www.linkdin.com/in/serenairving 

Check out the June professional development calendar

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We’ve got a great line up of sessions for our June professional development.

The Restaurant Association professional development helps hospitality businesses of all types and sizes to grow and keep skilled and knowledgeable people who deliver great service and great results. Our programmes maximise learning in short, sharp and practical sessions so your offsite time and costs are minimal.

Coming up in June:

  • Understanding the disciplinary process webinar: employment law series
  • Managing and motivating the kitchen team seminar: people and leadership series
  • The Basics – Social Media 101 seminar: social media marketing series
  • Menu engineering and food costing seminar: people and leadership series

Download the full June 2017 Professional Development calendar here.

Seminars are held at taste., 45 Normanby Road, Mt Eden, Auckland, but are also live streamed, so if you can’t make it in person you can log in from any computer to attend the session.

Our new brand has landed!

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Introducing our new brand. We’re the link between good advice and good business – that’s what we are here for.

After months of work with our fantastic design team, McCarthy, we are very proud to release our new brand. With the brand, comes a new website designed by Husk and a new member management system so we can better serve our members and the industry our business represents.

The hospitality industry has changed over the years and we felt our brand needs to reflect this. Our aim was (and will continue to be) to showcase the people we represent, tell their stories of success and have your Association reflect you – the people we work with on daily basis.

In developing the new identity we started to think about the key attributes of the Association – the sole purpose for our existence. We are the link, the support, the connection between the industry and good advice. If you link with us, our support will help you and your business thrive. When you join with us you also become part of a wider network – you are linked to a fantastic community of like minded individuals and together we are stronger. In essence we are a bridge and a link. At the heart of our industry is communication – it’s about talking, listening and supporting. We are also the link between good advice and good business.

We have also devised a tagline and focus to tie everything together and include all types of hospitality businesses where food is the focus… Food for thought, thought for food.

I would like to extend a big thank you to all of our members who have helped with input along the way. We hope you like our new look! Feel free to contact us with you feedback – we’d love to hear from you.

Marisa Bidois

Entries are now open for the NZ Hospitality Championships 2017

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If you have what it takes to julienne a carrot like a pro or make the best bed in show, take note: entries are now open for the NZ Hospitality Championships. This annual 4-day event will run alongside The Auckland Food Show from Thursday 27 July to Sunday 30 July at the Logan Campbell Centre, ASB Showgrounds.

With 74 competitions there is something for everyone – entrants can vie for titles including champion of the coveted ‘Dilmah High Tea’, ‘Margarine Sculpting’ and ‘Live Classic Cocktail’. Challengers of all ages and stages can compete with divisions covering Junior, Secondary School, In Training and Open.

Interested in entering? Find out more at www.nzchefs.org.nz/Competitions and fill out an entry form before 30 June 2017.

If baking and decorating a hanging chandelier cake or creating high tea fit for the Queen isn’t your forte, public are welcome and encouraged to come along and watch the New Zealand Hospitality Championships unfold. You’ll be amazed at the skills demonstrated from Primary School aged regional winners in the ‘Kiwi Kids Can Cook’ competition, plus get the chance to have your say in the People’s Choice award for the ‘Waitoa Curry Cup’.

An exciting new addition to the championships this year is ‘Training Chef of the Year’ – a triathlon event sponsored by Blue Rock. “This is an exciting development for Chefs in training, who now have the opportunity to win an ‘of the Year’ title whilst undergoing their training to become a professional Chef”, said Carmel Clark, NZ Chefs Executive Officer. There are a further 11 opportunities for competitors to walk away with an ‘of the Year’ title, including:

Commis Chef of the Year , Sponsored by Southern Hospitality

Junior Pastry Chef of the Year, Sponsored by Equagold

Pastry Chef of the Year, Sponsored by Hospitality Business

Cocktail Champion of the Year, Sponsored by Bartercard

Training Service Person of the Year, Sponsored by Hospitality Training Trust

Service Person of the Year, Sponsored by NZ Chefs

Chef of the Year, Sponsored by Moffat

So be sure to get your entries in before 30 June and block out the dates in your calendar!

New Zealand Hospitality Championships

Thursday 27 July – Sunday 30 July 2017

Logan Campbell Centre, ASB Showgrounds, Greenlane

8am – 5pm each day

Check www.nzchefs.org.nz for event information and updates.

Scam watch ~ Lions tour loyalty scheme

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We have been alerted that some businesses have been contacted by a company called Lions Card 2017  to participate in a promotional card scheme that offers British & Irish Lions supporters discounts at participating business throughout New Zealand.

This is a quick reminder that the DHL New Zealand Lions Series has been granted special protection under the Major Events Management Act (MEMA). Under MEMA, any unauthorised association with the DHL NZ Lions Series by a business is generally prohibited. This prohibition extends to unauthorised promotional or loyalty card schemes, and by association could extend to businesses that have agreed to participate in a loyalty card scheme, whether or not they have paid to do so. The consequences of breaching MEMA can be serious with breaches for a false association carrying fines of up to $150,000.

Please be mindful that as businesses you have obligations under MEMA. New Zealand Rugby want businesses to enjoy and benefit from the DHL NZ Lions Series, but do not want businesses to suggest they have some association with the Series – whether directly or by participating in third party offerings.

You can find out more about MEMA and what businesses can and can’t do in relation to the upcoming DHL NZ Lions Series at majorevents.govt.nz.

If you’d like clarification, or have been contacted by Lions Card 2017 contact the Restaurant Association on 0800 737 827.

Tax changes AIM to please

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New Act introduces changes to the method of provisional tax calculation, improvements to interest and penalty calculations.

The Taxation (Business Tax, Exchange of Information, and Remedial Matters) Act 2017 was enacted on 21 February 2017 and took effect from 1 April 2017 (1 April 2018 for the AIM provisional tax method). Among other changes, there is a new method of provisional tax calculation, and improvements to interest and penalty calculations which will give more money to businesses.

Accounting Income Method (AIM) for provisional tax 

There are currently three ways of calculating provisional tax: standard, estimation and ratio methods (see sidebar). The standard method uses the past year’s tax as a proxy for the current year. But a business can alternate between good and bad years. The standard method can leave taxpayer paying too much in a poor year; or paying too little at the beginning of the year, and paying a large terminal tax bill with interest.

A fourth method, Accounting Income Method or AIM, will become available from 1 April 2018 for the 2018/2019 tax year. AIM taxpayers must provide Inland Revenue with a statement of activity generated from an AIM-capable accounting system. The statement of activity will calculate the profit or loss for the one or two month period, and the resulting tax liability or refund. Tax refunds can be transferred to shareholder tax liabilities within certain parameters. This means that your tax payments are aligned to your profit level during the year, instead of artificially spreading them evenly across the year.

Taxpayers are already able to file and pay their GST returns via approved software providers, and AIM extends this service to provisional tax. AIM is suitable for businesses which have accurate up-to-date accounting systems and robust end-of-month accounting processes. If monthly profits are an accurate indicator of taxable income, then AIM may be suitable for your business, especially if your business has seasonal fluctuations. If your bookkeeper or accountant spends a lot of time reconciling your bank accounts, recoding your transactions, taking up year-end tax adjustments or you have complex income-sharing provisions, then AIM probably isn’t for you.

AIM gives IRD the power to issue determinations on the tax rate and core adjustments to be made in calculating taxable income. While the intention is to reduce compliance costs for taxpayers, the practicalities of this new method is unknown until the statement of activity and the IRD determinations are released. We expect to see further information from IRD and software providers about AIM in the coming year, so keep a watchful eye out.

Use of money interest

Standard provisional taxpayers for 2017/2018 year with residual income tax (* see sidebar) of $60,000 will be exempt from use of money interest, up from $50,000. This new exemption threshold will also apply to non-individuals (companies and trusts). The legislation also creates a new class of “interest concession provisional taxpayers” – taxpayers that use the standard method (or estimate the final instalment) with “provisional tax associates” that also use the standard or ratio methods. Interest concession provisional taxpayers will only pay use of money interest from the final instalment date. This means that more taxpayers won’t have to pay use of money interest at all and many of the remaining taxpayers will have less use of money interest to pay. AIM provisional taxpayers will also be exempt from use of money interest.

Late payment penalties

The 1% incremental late payment penalty is being removed from GST, income tax and overpaid Working for Families tax credits, although the initial 5% penalty remains.  This is great news for the taxpayers with cash flow problems, as their repayments won’t be eaten up by penalties.

Summary

The changes to use of money interest and late payment penalties will improve the cash flow of small to medium taxpayers. The AIM provisional tax method aims to please taxpayers with reduced compliance costs and alignment of payments with the profit cycle. Whether AIM accomplishes this objective is yet to be seen, as the detail has yet to be published

Author: Serena Irving

Serena Irving is on maternity leave from accounting firm William Buck Christmas Gouwland Limited. She is an associate member of the Restaurant Association and regular contributor to this magazine. Contact Serena on 021-463-086 or find her on LinkedIn: https://www.linkedin.com/in/serenairving

The information in this article is general in nature and is not intended as tax advice. For specific advice on how the tax changes affect you and your business, please contact the author or your tax advisor.

The search for the best in Rotorua hospitality is on!

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The annual Rotorua Hospitality Awards nomination process has begun, where outstanding hospitality staff will be nominated by their peers for their outstanding commitment to Rotorua’s vibrant hospitality industry. The awards are proudly presented by the Restaurant Association of New Zealand.

From the kitchen crew to front of house, staff and businesses will vie to be the best of the industry with the winners being announced and celebrated at the awards evening on Sunday, 2 July at the Energy Events Centre. In an Oscars style gala event, the hospitality industry, who are normally providing a service within the cafés, restaurants and bars, are treated to a night where they can let their hair down and acknowledge the work they do. For some, 2017 will be a bigger celebration as we salute the finalists, and ultimately, the winners within their specialised fields.

This year, the Rotorua Hospitality Awards will host, award winning Michael Meredith as a guest speaker at the awards evening. An inspiration to all, Michael epitomises hospitality, not only as owner of his successful restaurant, Meredith’s in Auckland, but also as the champion of Eat My Lunch.

No awards ceremony can take place without the ongoing support of our Sponsors. We welcome new event partners Independent Liquor and Toi Ohomai Institute of Technology, who will be offering a Hospitality Scholarship valued at $2,500.00. This year the 15 categories and the amazing sponsors that make it possible are noted below:

2017 Rotorua Hospitality Awards Categories:

  • Monin Outstanding Bar
  • Outstanding Barista
  • Outstanding Bartender
  • Indian Star Emerging Business
  • Bidfood Outstanding Café
  • Service IQ Emerging Chef
  • Inghams Outstanding Chef
  • Restaurant Association of New Zealand Outstanding Ethnic Restaurant
  • Menumate Point of Sale Outstanding Front of House Team
  • OneMusic Outstanding Restaurant
  • Skyline Rotorua Outstanding Sales Representative
  • Gilmours Tauranga Outstanding Takeout
  • Events & Venues Excellence in Event Hospitality
  • Rotorua Lakes Council People’s Choice Award
  • Tohu Wines Icon of Rotorua Hospitality

More details on the event, voting and tickets to the event can be found at hospitalityawards.co.nz/rotorua.

Non-compliant employers may face migrant worker stand-down

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In a move that will see the support of all responsible employers, the Minister of Immigration has announced new measures to stop employers who breach immigration and employment law from recruiting migrant workers.

Employers that have incurred a penalty for a breach of employment standards will face a set stand-down period preventing them from recruiting migrant labour for six months, one year, 18 months or two years, depending on the severity of the breach.

Immigration New Zealand (INZ) and the Labour Inspectorate are working through the implementation of these changes. The primary component of this will be a list of non-compliant employers, provided by the Labour Inspectorate to Immigration NZ.

The exploitation of workers – such as paying less than the minimum wage or making people work excessive hours – is totally unacceptable and breaches New Zealand law.

The Ministry of Business, Innovation & Employment (MBIE) recognises that migrant workers are a vulnerable section of the workforce as while they have the same employment rights as all other workers in New Zealand, they are less likely to be aware of their rights and entitlements than New Zealand workers.

Find out more

Are you ready for the Lions tour?

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Over 20,000 international visitors are expected to follow the Lions tour around New Zealand.

International broadcast of matches will also reach over 200 million people. Whangarei, Auckland, Hamilton, Rotorua, Wellington, Christchurch and Dunedin will all be hosting matches and this provides opportunity for local hospitality operators to identify ways to capitalise on the extra foot traffic and associated wallet-opening that will follow. This will hopefully have a flow on effect for those regions outside the host cities as in past years.

Click here for the full schedule.

Things you need to know:

1. The Series has been declared a Major Event under the Major Events Management Act 2007 to protect the rights of the event owner, organiser and sponsors. By protecting the commercial rights of event owners and sponsors, the Act helps to make New Zealand an attractive event host. Businesses don’t need to be an official sponsor of this event to benefit from it. There are many different ways to get involved, particularly through increased business-as-usual trade.

If your business is within the clean zone, you can support the event the same way any other business can, as long as you aren’t using protected words and emblems or suggesting an association that doesn’t exist. See if the Act applies to your business by either reading the detailed guide or a quick guide here.

Summary:

When an event is declared a ‘major event’, the legal protections offered by the MEMA prevent unauthorised commercial exploitation by prohibiting the following unauthorised commercial associations:

  • representations that suggest individuals, businesses, brands, goods or services have an association with the major event when they do not.
  • advertising and promotional activity (including in declared clean zones or transport routes (if any)) that intrudes on the major event activities and/or the attention of the associated audience.
  • activities that might compromise the smooth running of the major event such as ticket scalping and pitch invasion.

Certain emblems and words are prohibited to be used during the event except by official sponsors or organisers of the event.

2. A number of areas have been declared clean zones during the event which means that unless your business is located inside one of these areas you are prohibited from unauthorised advertising within their bounds. If your business is located inside a clean zone you are only prohibited to advertise as you would under ordinary circumstances.

A quick guide on the prohibited emblems and words along with maps of each Clean Zone for DHS NZ Lions Series 2017 is available here .

Additionally, a more detailed explanation of the restrictions that Major Events impose can be found in the Ministry of Business, Innovation and Employment’s (MBIE) Guide to the Major Events Management Act 2009.

Lewisham Awards finalists announced!

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An amazing number of nominations will make for some strong competition to find the cream of Auckland hospitality in this year’s Lewisham awards.

The Lewisham Awards recognise every aspect that contributes to the excellence of Auckland’s vibrant and diverse dining and entertainment scene whether it is a new chef, barista, supplier or wine list.

The total number of nominations that have poured in this year have not only surpassed last year’s voting, but have also seen some fantastic new names and faces being put forward.

What is making this a very tough and exciting year is that we are seeing long established venues being joined in the top four with amazing new venues and hospitality stars, which we think identifies the consistently high standard across the industry.

This year we are celebrating 15 years of Lewisham Awards which has seen some great changes, such as the addition of the “Outstanding Barista” and “Outstanding Cafe” categories.

The finalist voting is open from Wednesday 10th May to Sunday 28th May – to select the top 19 hospitality stars. This will ensure that Auckland’s hospitality stars will be ready to hit the red carpet on the Awards night to support all the top finalists and celebrate the winners in true hospitality style.

The 2017 Lewisham Awards finalists are:

Outstanding Waiter sponsored by Crombie Lockwood

Des Dillon, Soul Bar & Bistro

Melodee Pearce, Prego Restaurant

Rachele Pupilli, O’Connell St Bristro

Bailey Mullin, Soul Bar & Bistro

Outstanding Maitre’ d sponsored by antipodes

Nach Gonzalez, Conch Bar

Michelle Moore, The French Cafe

Matthew Aitchison, Cassia

Leighroy Wran, Blue Breeze Inn

Outstanding Bartender sponsored by Federal Merchant & Co

Asa Campbell, My Bar

Jeremy Nivern, Mea Culpa

Jonny Almario, Madame George

Kula Watcharawannee, Azabu

Outstanding Sales Representative sponsored by Restaurant Association of NZ

Emily Udjur, Southern Hospitality

Chris Mansfield, Hancocks Wine Spirit & Beer Merchants

Michael Thomasen, Southern Hospitality

John Meehan, Red & White

Outstanding Wine List sponsored by EuroVintage

O’Connell St Bistro

Ponsonby Road Bistro

Clooney

Euro Restaurant & Bar

Outstanding Supplier sponsored by Hospitality New Zealand

Southern Hospitality

Hancocks Wine Spirit & Beer Merchants

EuroVintage

Lion

Outstanding Wine Service Professional sponsored by Negociants

Grant Dingwall, Clooney

Benjamin Smith, O’Connell St Bistro

Ben Mardle, Euro Restaurant & Bar

Sonja Anich, Moo Chow Chow

Outstanding Local sponsored by Southern Hospitality

Golden Dawn

Coco’s Cantina

Madame George

Pocket Bar

Outstanding Caterer sponsored by Fine Food NZ

LittleWolf

Urban Gourmet

Collective

The Great Catering Company

Outstanding Street Food sponsored by CLYTH MACLEOD

Dixie BBQ

Judge Bao

The White Lady

Coreano

Outstanding Bar sponsored by Hancocks Wine Spirit & Beer Merchants

Caretaker

My Bar

Mea Culpa

Longroom

Outstanding Barista sponsored by Meadow Fresh

Zoe Warren, The Store

Samuel Te Kani, Eighthirty

Sam Holden, Pollen

Sai Okesene, Shakedown Milk Bar

Outstanding Cafe sponsored by Bidfood

Chuffed

Seabreeze

Takapuna Beach

Shakedown Milk Bar

Outstanding New Venue sponsored by menumate

Amano

Caretaker

Augustus Bistro

Gemmayze Street

Outstanding Establishment sponsored by OneMusic

Euro Restaurant & Bar

Prego Restaurant

Soul Bar & Bistro

Cafe Hanoi

Emerging Talent sponsored by Moana New Zealand

Oliver Philip, Scarecrow

Lucy Wong-Kam, LittleWolf

Jorja Grogan, Bricklane

Abel Mok, saan

Outstanding Chef sponsored by Gilmours

Michael Meredith, Meredith’s

Che Barrington, Woodpecker Hill

Kyle Street, Culprit

Mark Southon, O’Connell St Bistro

Outstanding Restaurateur sponsored by Pernod Ricard

Christopher Upton, O’Connell St Bistro

Melissa Morrow, Ponsonby Road Bistro

Chris Rupe, SPQR, Augusto Bistro

Krishna Botica, Cafe Hanoi, saan, Xuxu Dumpling Bar

Outstanding Hospitality Personality sponsored by Moët Hennessy

Mandy Lusk, Vivace

Al Brown, Depot

Ben Taylor, Revelry

Nicola Richards, Monsoon Poon

 

Tickets are on sale now for the awards evening at The Langham on Sunday 4th June 2017. For more information or to purchase tickets go to www.lewishamawards.co.nz

Please keep an eye on the Lewisham Awards website, Facebook, Instagram and Twitter page for event updates.
Website – www.lewishamawards.co.nz

Facebook – LewishamFoundation

Instagram – lewishamawards

Plans to close two Wellington streets to prevent alcohol pre-loading

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Pre-loading party-goers in Wellington’s Courtenay Place may force authorities to close two busy bar streets, but critics say it would be overkill.

Excessive drinking is causing so much concern for people’s welfare and damage to cars that Wellington City Council wants to close Blair and Allen streets to vehicles from 10pm, on Friday and Saturday nights.

Part of the proposal includes employing security guards to keep watch until the streets open at 5am and tow any vehicles still parked in the street.

The initiative is one idea from a forum put together to reduce alcohol-related harm in the capital’s party area. The move comes after Chaffers New World supermarket was granted a liquor licence. A year earlier its car park was dubbed  Wellington’s ‘Fight Club’.

Police raised concerns after CCTV of the car park  – just 30 metres from Courtenay Place – a hot spot for pre-loading and after-hours weekend crime, revealed footage of the assaults, disorder, public urination and alcohol abuse.

Senior sergeant Graham Shields of Wellington Police District Alcohol Harm Prevention Unit, said police were supporting the council-led initiative.

“At present the streets are open to traffic. Changes could open up space for pedestrians and give the licensed outlets more space to set up patron queuing areas. That will make it easier for the door staff to identify intoxicated patrons.”

Changes would also improve lines of sight so police and security could see what was going on, he said.

Restaurant Association national president and Wellington restaurateur Mike Egan said a similar initiative had been tried about six years ago and failed.

Egan, who owns Monsoon Poon on Blair St, said the closure would be “problematic”.

“It was expensive to hire security, and hi-vis vests are not a good look – they put normal patrons off the area.”

Many people who went out for dinner or to watch a show used the car parks after 10pm, he said.

The main problems on the streets happened between midnight and 3am, so he did not see any point in hiring security for such a long period.

“We need to review the days and times and get more information.”

Council project manager Phil Becker said revellers parked up and preloaded in the streets.

Drunkenness and damage to property in public spaces went hand-in-hand, and closing the streets was one of the tools to help manage the situation, he said.

The proposal would be taking a different approach to the previous initiative, he said.

It was one of four work streams for the Courtenay Place precinct.

The forum was also looking at a social media campaign, collecting all the data on alcohol-related harm held by different parties and setting up an ‘eyes-on’ drunk people network, similar to that used by the retail sector.

More than 400 CBD retailers share CCTV footage and images of offenders with a security company, which immediately sends a text message and email “warning” alert to other retailers.

First Retail Group managing director Chris Wilkinson said closure was not the right approach and would be a logistical nightmare.

“With the film museum and expansion of the Museum Hotel it’s important the area takes on a more cosmopolitan feel. A sea of fluorescent jackets and vehicles being plucked from the street is not that feel.”

Source: The Dominion Post, 27 April, 2017

What are my payment options for membership?

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We have a wide range of payment options available for paying your membership.

You can either pay by

  • Cheque
  • Credit Card (we accept, Visa, MasterCard, Diners, Amex)
  • Direct Credit (in to our bank account) and
  • Direct Debit

The full amount of the membership can be paid by any payment method, or if you wish to pay by monthly installments you can pay by direct debit.

To discuss further please contact the Restaurant Association Helpline on 0800 737 827 or email info@restaurantnz.co.nz.