RANZ

Restaurant Association of New Zealand

FAQ

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Q. What is the adult minimum wage?

What is the current adult minimum wage...

Q. Can I open on a Public Holiday?

Unsure about opening hours and restrictions over public holidays...

Q. Do I have to pay my staff if we are closed for a snow storm?

On the latest version of the Restaurant Associations Employment Agreements we have included a business interruption clause...

Q. A Customer Has Presented A Gift Card, What do I Do?

In short its just like processing a credit card...but here is the detail....

Q. I have Restaurant Association Gift Vouchers, where can i use them?

There are lots of diffrent members establishments you can use Gift vouchers at...

Q. What Happens When An Employee Falls Ill While On Annual Leave?

A regular question to our HELP DESK is, what happens if an employee become sick while on annual leave – is the employer obligated to let the employee substitute the time for sick leave?...

Q. Can I Hold Back Any Of An Employee's Final Pay If They "Walk Out" Without Giving Notice?

The Wages Protection Act provides “ An employer shall when any wages become payable to a worker,...

Q. Do I Have To Pay My Staff For Statutory Holidays When My Business Is Closed & They're On Annual Leave?

The Holidays Act provides that all employees on the anniversary of their employment are entitled to...

Q. Can I Make An Employee Reimburse Me For A Banking Shortfall?

In a recent call to our Help Desk a duty manager had a well documented procedure for cashing up at the end of the shift...

Q. How do I deal with an employees pay over the statutory holiday period because they all have different shifts?

If an employee works on a public holiday and it is their normal day of work they should be paid for...

Q. What are my payment options for membership?

We have a wide range of payment options available for paying your membership.

Q. I've been contacted by OneMusic, but I'm not sure they are allowed to request this payment for playing music?

Yes you do need to pay both licences. This is because there are two copyrights involved with music.

Q. I don't understand the Voucher programme, should I accept Restaurant Association Vouchers?

This is a Gift Voucher programme that is a significant member benefit – vouchers can only be redeemed at member establishment’s

Q. I have an employment problem. What do I do?

We offer free employment advice to all our members...

Q. I am opening a Restaurant. How can the Restaurant Association Help me?

Your membership gives you access to a variety of tools and resources that can help you during the early phases of your business start up...

Q. I am a supplier to the industry. Can I become a member?

The Association offers a range of memberships including Associate membershis for suppliers and supporters to hospitality businesses...