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Schedule announced for Hospitality Summit 2017

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Two days packed full of inspiration and advice from some of our finest business and hospitality leaders. The Hospitality Summit is a ‘business tool box’ where all of the topics will focus on key issues and challenges hospitality business owners face.

Schedule of Events

DAY ONE:  SUNDAY, 15 OCTOBER
9.30am Registration and morning tea on arrival in foyer
10.00am Welcome to Hospitality Summit 2017
Master of Ceremonies: Catriona McLeod
10.10am Introduction
Marisa Bidois, CEO, Restaurant Association of NZ
10.15am Customer Service at the Point of Payment
Eftpos Sales, Eftpos NZ
10.25am How to make your mark and grow your business
Hayden McMillan, Etta Dining  International Keynote Speaker
11.05am What will influence the future of New Zealand restaurants
Mike Egan, President, Restaurant Association of NZ
11.45am How to attract and retain the best staff
Panel Discussion: Nicola Richards, Monsoon Poon;
Dave McGregor, Helping Hands; Rob Scott, Chow; James Bennie, HospoTrain
12.15pm Lunch will be served on the first floor
12.50pm Create an exceptional brand while delivering an exceptional customer service
Jack Sotti, Boilermaker House  International Keynote Speaker
Jacob Briars, Global Advocacy Director, Bacardi
1.30pm How to optimise team productivity through the three P’s: Purpose, Priorities and Principles
Panel Discussion: Mitch King, Hobbiton;
Ruth Pretty, Ruth Pretty Catering; Shaun Clouston, Logan Brown
2.00pm Innovation: Does it scare you?
Tobias Grant, Pop Up Globe
2.40pm Break: Afternoon tea served in foyer
3.15pm How to be more successful in hospitality by growing cultural intelligence
Mai Chen, Chen Palmer  New Zealand Keynote Speaker
4.00pm Day One wrap-up
Marisa Bidois, CEO, Restaurant Association of NZ
4.00pm Industry Showcase Event
Industry Showcase Event from 4pm – 6pm

DAY TWO:  MONDAY, 16 OCTOBER
9.30am Registration and morning tea on arrival in foyer
10.00am Welcome to Hospitality Summit 2017
Master of Ceremonies: Catriona McLeod
10.10am Introduction
Marisa Bidois, CEO, Restaurant Association of NZ
10.15am Create a point of difference in your business while carving your niche
Panel Discussion: Hayden McMillan, Etta Dining;
Laura Verner, Pasture; Monique Fiso, Hiakai
10.45am The economy and projections for 2018
Kirk Hope, Business New Zealand
11.25am The New Zealand Food System and the effect it has on New Zealand Restaurants
Panel Discussion: Angela Clifford, EatNZ (formerly ConversatioNZ); Giulio Sturla, Roots Restuarant; James Beck, Bistronomy
12.15pm Lunch will be served on the first floor
1.15pm The key financial levers to pull in your business to ensure maximum return on investment
Richard McLeod, Loaded Reports
1.30pm Hot concepts
Jack Sotti, Boilermaker House  International Keynote Speaker
Calem Chadwick, Lion Luxury Brand Ambassador
2.00pm Break: Afternoon tea served in foyer
2.20pm Hammer and Tongs Game Show
HospoWorld Resourcing
2.50pm Finding a balance in your leadership style
Simon Power, Westpac NZ
3.30pm Think Tank and Congress for the Hospitality Industry
Restaurant Association of New Zealand:
Mike Egan (National President, Wellington), Steve Logan (National Vice-President, Wellington), Liz Buttimore
4.00pm Day Two conclusion
Marisa Bidois, CEO, Restaurant Association of NZ

PURCHASE YOUR TICKET TODAY!

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