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Interim solution for people waiting for their My Vaccine Pass

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The Ministry of Health has emailed a temporary exemption from the requirement to produce a My Vaccine Pass to a small group of people waiting for the individual assistance needed to obtain their pass. 

The temporary exemption is a record of the individual’s request for assistance and has a unique identifier. It can be shown to businesses and organisations that require a My Vaccine Pass. It is valid until 11.59pm on 14 December 2021.

More than 95% of people who requested a My Vaccine Pass have received their pass and are ready for New Zealand to move to the traffic light system on Friday.

However there are currently around 70,000 requests for assistance, including people who need to add international vaccinations to their New Zealand record; people who need their name changed; and people whose records have other errors that need to be corrected. 


The fastest and easiest way to get your My Vaccine Pass is via mycovidrecord.health.nz. People can also obtain assistance in getting their My Vaccine Pass from participating pharmacies, general practices, hauora, and DHB vaccination clinics. It is recommended people call ahead or check healthpoint.co.nz or the individual organisation’s website.

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