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Updates to Level 2 requirements

posted on

27th May, 2020

The Covid19 Public Health Order (Level 2) has been amended and incorporates a number of changes for hospitality businesses.

Please note the amended Order came into force 12 noon Friday 29th May. 

Download the updated Operating your business at Level 2 guidelines for hospitality businesses here

The main changes from the previous Alert Level 2 Order are:

  • An increase in the social gatherings cap from 10 to 100 (including for tangihanga, funerals and faith-based gatherings)
  • Clarifying that event facilities, and hospitality businesses and social gatherings can have multiple groups of 100, provided they are in separate ‘defined spaces’
  • Removing the 10 person per table limit for hospitality businesses
  • Allowing counter service for non-licenced hospitality businesses, with the intention of allowing customers at fast-food restaurants or cafes to leave their table to order or collect food
  • Removing the requirement for a residential address to be recorded for contact tracing purposes
  • Clarifying that social gathering rules apply to faith-based gatherings and community club activities (except those that are carried on together with the sale and supply of alcohol under a club licence)
  • Removing the requirement that the Director General of Health must authorise tangihanga or funerals
  • Small passenger services have been removed as a close proximity business and now come under the public transport exemptions 
  • Exemptions for services provided by Corrections and Oranga Tamariki have been extended

Key considerations for the hospitality industry:

Restaurants / cafes        

  • The overall limit on numbers is 100.
  • Multiple groups of 100 are allowed provided they are in separate ‘defined spaces’.
  • 1 metre physical distancing is required and there must be at least 1 metre between tables.
  • Only one server serves at any table, where practicable.
  • Records must be kept to enable contact tracing for workers and customers.
  • Customers must be seated at a table except where using the toilet, paying or departing, ordering and collecting food and drinks (see below).   
  • Ordering and collecting food and drinks at the counter is allowed for non-licensed premises only, provided that physical distancing is maintained.

Takeaways

  • Takeaway food can be ordered from the counter of any establishment, irrespective of whether patrons are able to dine-in or not.
  • 2 metre physical distancing is required. Record keeping is not mandatory.
  • Encourage pre-ordering online, over the phone or via an app to reduce lines and queuing.

Bar

  • The overall limit on numbers is 100.
  • Multiple groups of 100 are allowed provided they are in separate ‘defined spaces’. 
  • 1 metre physical distancing is required (except for friends and whanau) and there must be at least 1m between tables.
  • Only one server serves at any table, where practicable.
  • Records must be kept to enable contact tracing for workers and customers.
  • Customers must be seated at a table except where using the toilet, paying or departing. Ordering and collecting food and drinks at the counter is not permitted.
  • You can’t play pool or a gaming machine in the same area that food and drink is being consumed – though businesses are free to set up pool tables or gaming machines in a clearly separate space to the food and drink area.
  • You can sit on a bar stool at a high table. It doesn’t have to be a traditional type of table and chairs.

Events & Social Gatherings

Hospitality venues may be able to accommodate social gathering as private functions. However, we recommend the venue takes the following steps to ensure compliance:

  • People hiring somewhere to hold a “social gathering” must hire out the entire venue, or an entire “single defined area” (e.g. a function room).  Reserving part of a venue (that is not a single defined area) will not meet the criteria.
  • We recommend hiring out the designated single defined area, or entire venue, in writing for set hours, on a set date, for a set price and expressly for the designated purpose.
  • Guests of the social gathering must not mingle within 2 meters of other people from different spaces (including when in common areas like toilets, entrances and exits).
  • Ensure the gathering does not exceed 100 people (not counting staff).
  • Ensure that there is a clear and genuine purpose for the event (recorded as part of the agreement for venue hire). 
  • Insist a member of the gathering group agrees in advance in writing to be “organiser” of the gathering.
  • Ensure the “organiser” of the gathering takes responsibility for contact tracing at the gathering (which is mandatory unless every person at the gathering can identify and trace every other person). The venue should keep a copy of the social tracing records.
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