VENUE: Ground Floor, TASTE
45 Normanby Road, Mt Eden Auckland

SCHEDULE OF SHORT COURSES - AUGUST
Tuesday 3 August - 10.00am 12.00pm
CAN A TRUST REALLY PROVIDE CREDITOR PROTECTION? MAKE SURE YOU ARE IN THE KNOW
Loren Gerbich and Daniel Menon, Kesketh Henry's trust specialists
A trust is often touted as a structure that protects and shields a business owner’s personal assets from business risks and creditors. But, whether a trust provides a real shield will depend on a range of factors which can serve to either strengthen or weaken the resilience of this shield.
- How to structure the ownership of assets to achieve protection of key family assets from business risks;
- How to manage a trust to ensure it is a safe harbour which will sustain attacks;
- Some recent cases that highlight the importance of sound trust planning and management.
SUITED TO: Owners and Managers
Book Now - Member / Book Now - Non Member

Tuesday 10 August - 10.00am 12.00pm
STOP YOUR LOSSES - INCREASE YOUR PROFITS!
Steve Davis, Davis Consulting
It is always a good time to focus on your businesses security and control systems. Join Steve for this enlightening seminar on how to stop losses through creating good systems in your business. You will learn about the red flags to look for and loss preventative methods to implement into your business straight away.
VENUE: The George Hotel, Christchurch
SUITED TO: Owners and Managers
Book Now - Member / Book Now - Non Member

Tuesday 31 August - 10.00am 12.00pm
WAGES & OVERHEADS: MAKE EVERY $ COUNT!
Neil Edmond, Restaurateur and Consultant
Overheads and wage costs can cost your businesses thousands of dollars a year and be the difference between a profit and loss. Learn how to estimate properly, create a budget and some creative rostering techniques to make every dollar you have to spend count!
SUITED TO: Owners and Manages
Book Now - Member / Book Now - Non Member

SCHEDULE OF SHORT COURSES - SEPTEMBER
Tuesday 7 September - 10.00am 12.00pm
PRACTICAL STRATEGIES FOR POOR PERFORMANCE
Keith Vaughan, KV Consulting
Practical Strategies to Deal with Substandard Performance Learn how to be ruthless with standards, and gracious with people. Keith will focus on the following: Setting and communicating clear standards and expectations. Dealing with unacceptable standards and some helpful strategies for handling difficult behaviour / conflict. How to focus on correction, staying away from discipline and what to do when all else fails.
SUITED TO: Owners and Manages
Book Now - Member / Book Now - Non Member

POSTPONED UNTIL FURTHER NOTICE
Tuesday 14 September - 10.00am 2.00pm
FRONT OF HOUSE INDUCTION
Margaret Main, Turning Tables - Hospitality Training & Coaching / Marisa Bidois Restaurant Association of NZ
Send along your industry new-comers and we will take them through the important hospitality basics including personal presentation, clearing a table, correct wine pouring, employees’ responsibility to their employers, how to create a memorable customer experience and many other key skills important to the front of house. (Numbers strictly limited)
SUITED TO: Those with no hospitaliy experience
Book Now - Member / Book Now - Non Member

Tuesday 21 September - 10.00am - 12.00pm
FOOD AND WINE MATCHING
Michael Dearth, Owner Operator, The Grove / Benjamin Bailey Head Chef, The Grove
This exciting seminar will teach you the basics of food to wine in order to enhance the dining experience for your customers. Michael & chef will provide some examples based on their own successful menu from ‘The Grove’, Metro’s supreme winners of the Restaurant of the year 2010.
SUITED TO: The whole team
Book Now - Member / Book Now - Non Member

Tuesday 28 September - 10.00am - 12.00pm
LEARN TO READ YOUR CUSTOMER
Leesa Thomason, Above & Beyond, Memorable Training
In two halves, this workshop firstly provides you with insights into your own emotional intelligence, helping you to understand better how you 'work'. The second part focuses on enabling you to 'read' your customers' emotions and deliver more meaningful and memorable service (for all the right reasons!).
SUITED TO: Front of House Managers & Staff
Book Now - Member / Book Now - Non Member

SCHEDULE OF SHORT COURSES - OCTOBER
Tuesday 5 October 10.00am - 12.00pm
IMMIGRATION LAW - HOW MIGHT IT AFFECT YOU?
Jim Roberts, Partner, Hesketh Henry / Katy Armstrong, licesed immigration advisor, Compass Immigration NZ
Can you fire someone that does not have a working visa? What are the steps in checking when hiring overseas employees? Join Jim and Katy as they talk about human rights, discrimination, sponsoring employees and all the laws and processes you need to be aware of when hiring and firing.
SUITED TO: Owners and Managers
Book Now - Member / Book Now - Non Member

Tuesday 12 October 9.30am - 11.30am
STRESS MANAGEMENT
John Munro, Owner operator, North Shore Kung Fu & Qigong Health Centre
Stress is a contributing factor in up to 70% of doctors visits and 85% of serious illnesses. Learn how to manage your stress at this informative seminar. Topics covered include. The role perception plays in creating stress. The important role of nutrition and exercise in coping with stress. Time, and perception management skills. Mind body stress management techniques
SUITED TO: The whole team
Book Now - Member / Book Now - Non Member

Tuesday 19 October 10.00am - 12.00am
CREATING A BRAND FOR YOUR BUSINESS
Tony Stewart, Owner Operator, Clooney Restaurant
Tony Stewart owns the celebrated restaurant Clooney. In 2006 he transformed a derelict warehouse space into a spectacular dining room. In this seminar Tony will go over the importance of having a space that interacts with your guests and share his wealth of knowledge on design and brand. Don’t miss out on the opportunity to hear from this award winning entrepreneur.
SUITED TO: Owners and Managers
Book Now - Member / Book Now - Non Member

Tuesday 26 October 10.00am - 12.00am
SOCIAL MEDIA WORKS FOR BUSINESSES TOO!
Greig Buckley, Kai Foods / Caleb Fidecaro, Internet Guru
Are you daunted by the rise of new media? Do you know how you can use it to make your life and work a little easier? This presentation will cover: media consumption trends, where people go to for food information (recipes) and inspiration, the rise of consumer power – consumer generated media content and cover ‘New Media 101’.
SUITED TO: The whole team
Book Now - Member / Book Now - Non Member

PAYMENT MUST BE RECEIVED PRIOR TO EACH COURSE
Any enquires, Phone: (09) 6388403 or Email: info@tastenz.co.nz