RANZ

Restaurant Association of New Zealand

FAQ

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Q. Can I open on a Public Holiday?

Unsure about opening hours and restrictions over public holidays...

Q. How Do I Go About Paying Staff Over The Christmas & New Year Period?

Considering rosters for the Christmas and New Year period but not sure which days are Public Holidays and how to pay your staff. The Public Holidays for 2013 / 2014 are...

Q. Do I have to pay my staff if we are closed for a snow storm?

On the latest version of the Restaurant Associations Employment Agreements we have included a business interruption clause...

Q. A Customer Has Presented A Gift Card, What do I Do?

In short its just like processing a credit card...but here is the detail....

Q. What Is My Recourse If An Employee Resigns Without Giving Me Notice?

We were asked if it was common for an employee to be fined for failing to observe the notice provisions in an employment agreement?...

Q. Can I Prevent An Employee From Seeking Secondary Employment?

A member recently sought our advice regarding an employee having secondary employment. It was hoped that they could insist that no other employment be undertaken...

Q. What Happens When An Employee Falls Ill While On Annual Leave?

A regular question to our HELP DESK is, what happens if an employee become sick while on annual leave – is the employer obligated to let the employee substitute the time for sick leave?...

Q. Can I Hold Back Any Of An Employee's Final Pay If They "Walk Out" Without Giving Notice?

The Wages Protection Act provides “ An employer shall when any wages become payable to a worker,...

Q. Do I Have To Pay My Staff For Statutory Holidays When My Business Is Closed & They're On Annual Leave?

The Holidays Act provides that all employees on the anniversary of their employment are entitled to...

Q. Can I Make An Employee Reimburse Me For A Banking Shortfall?

In a recent call to our Help Desk a restaurant manager had a well documented procedure for cashing up at the end of the shift...

Q. How do I deal with an employees pay over the statutory holiday period because they all have different shifts?

If an employee works on a public holiday and it is their normal day of work they should be paid for...

Q. Can You Instantly Dismiss Someone For Theft If They Are Caught On Video?

Our HELP DESK offered some advice to a member who had captured on video surveillance some staff members removing stock from their premises. Our advice was...

Q. I've been contacted by PPNZ, but I've already paid APRA, do I have to pay both? What's the difference between the two organisations?

Yes you do need to pay both licences. This is because there are two copyrights involved with music.

Q. I don't understand the Voucher programme, should I accept Restaurant Association Vouchers?

This is a Gift Voucher programme that is a significant member benefit – vouchers can only be redeemed at member establishment’s

Q. I have an employment problem. What do I do?

We offer free employment advice to all our members...

Q. I am opening a Restaurant. How can the Restaurant Association Help me?

Your membership gives you access to a variety of tools and resources that can help you during the early phases of your business start up...

Q. What should I be paying my Staff

The Restaurant Association's national remuneration survey, provides regional wage information for all hospitality positions in New Zealand 

Q. I am a supplier to the industry. Can I become a member?

The Association offers a range of memberships including Associate membershis for suppliers and supporters to hospitality businesses...